Job Description
Job Overview:
Overall, as the Assistant General Manager, known as the Deputy Property Custodian of the resort, you play a key role in ensuring the resort’s success by overseeing various aspects of operations, guest services, staff management, financial performance, and overall guest satisfaction. Your leadership, management skills, and ability to multitask will be essential in this dynamic and fast-paced environment.
Theoretical Knowledge:
- Hospitality qualification
- 3 years minimum of operations and leadership experience in a similar position
- Strong financial acumen and experience managing budgets.
- Demonstrated ability to drive revenue and improve operational efficiency
- In-depth knowledge of hotel management software and industry best practices
- Advanced computer literacy (including APEX and PLUSPOINT).
- Excellent knowledge and understanding of OTAs.
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