Job Description
About the Role
We are seeking an experienced Assistant Retail Store Manager to join our team in Johannesburg’s Greenstone area. As a key member of our store operations, you will support the Store Manager in driving sales growth, improving customer satisfaction, and maintaining high standards of store presentation.
Key Responsibilities
- Support the Store Manager in all aspects of store operations
- Team supervision, including coaching and motivating staff to meet performance goals
- Customer service, handling queries, complaints, and returns professionally and efficiently
- Merchandising, inventory control, and stock management
- Assist with staff training, scheduling, and performance monitoring
- Ensure consistent merchandising, cleanliness, and presentation standards
- Monitor stock levels and assist with ordering, receiving, and stock loss prevention
- Act as acting Store Manager when required
Requirements
- Minimum 2–3 years of retail experience
- At least 1 year in a leadership/supervisory role
- Strong interpersonal and communication skills
- Proven ability to support a team in meeting sales and customer service objectives
- Highly organized with attention to detail and the ability to multitask
- Experience with POS systems
- Basic MS Office proficiency
Qualifications
Matric essential; retail or business-related tertiary qualification advantageous.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in Gauteng
In Gauteng, the retail and wholesale sector is a significant contributor to the province’s economy, with many businesses operating across various industries such as clothing, homeware, electronics, and more. Typically, job seekers in this field can expect to find employment opportunities in companies that cater to diverse consumer needs, often with a strong focus on customer service and sales. Generally, roles in retail and wholesale require adaptability and flexibility, as the sector is known for its fast-paced and dynamic environment.
When it comes to salary expectations, it’s common to find broad ranges across different levels of experience and company sizes. Typically, entry-level positions in retail and wholesale can range from around R15 000 to R30 000 per annum, while more senior roles may fall within the R50 000 to R80 000 per annum bracket. However, salaries can vary significantly depending on factors such as the specific industry sector, company size, and individual performance.
Common skills for retail and wholesale roles include excellent communication and interpersonal skills, ability to work well under pressure, and basic knowledge of inventory management and stock control. Other essential skills often required in this field include technical computer skills, problem-solving abilities, and an understanding of marketing principles. Typically, a degree or diploma in business, commerce, or a related field is preferred, although not always required.
The retail and wholesale sector encompasses various industries, including the financial services sector, technology industry, manufacturing sector, and more. These sectors often employ staff across different roles, such as sales representatives, logistics coordinators, and customer service specialists. Generally, companies in these industries value employees who can adapt to changing market conditions and demonstrate a strong work ethic.
For those interested in pursuing a career in retail or wholesale, there are various development opportunities available. Typically, on-the-job training and mentorship programs are offered to help staff gain valuable experience and skills. Many companies also invest in employee development initiatives, such as workshops, seminars, and internal training programs, to support the growth of their employees. Generally, career progression paths may involve moving into more senior roles or taking on specialized positions within a specific industry sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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