Job Description
- National Diploma or Degree in Information Technology, Computer Science or related field.
- ITIL 4 Foundation certification.
- Minimum 8–10 years’ experience in IT service management or IT customer services.
- Minimum 3–5 years in a people leadership role managing geographically dispersed teams.
- Proven experience administering an ITSM platform (ManageEngine, ServiceNow, or similar).
- Strong understanding of ITIL service management practices, particularly Incident, Problem, Request and Knowledge Management.
- Experience managing SLAs and vendor relationships.
- Must be able to travel to regional office .
- Must be available for emergency support after-hours, on weekends and public holidays.
- Must be able to work in a fast-paced, high-pressure environment.
Preferred
- ITIL 4 Managing Professional or equivalent advanced ITIL certification.
- Management or leadership qualification (e.g. Management Development Programme, leadership certificate).
- Experience in a legal, professional services or financial services environment (strongly preferred).
- Experience with ManageEngine ServiceDesk Plus specifically.
- HDI Support Centre Manager or equivalent certification
Please note that if you have not received a response within 14 days of submitting your application that your application was unsuccessful.
However, please keep a lookout on our website, .za for available positions which may be inline with your career aspirations.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Automotive Technician Jobs in Gauteng
The automotive technician industry in Gauteng is a significant sector, with many opportunities available to those passionate about the mechanics of vehicles. Generally, job seekers can expect a stable and diverse job market, with common positions including service technicians, mechanic supervisors, and vehicle inspectors.
Typically, salaries for automotive technicians in Gauteng are within the R400 000 – R800 000 per annum range, depending on factors such as experience, company size, and industry sector. For example, entry-level technicians may start around R300 000, while senior technicians with significant experience can earn upwards of R700 000. However, it’s essential to note that salaries can vary widely, and actual figures will depend on individual circumstances.
Common skills required for automotive technician roles include mechanical aptitude, problem-solving abilities, and excellent communication skills. Additionally, proficiency in diagnostic software, electrical system knowledge, and the ability to work with a variety of vehicle makes are often highly valued. Other essential skills may include attention to detail, time management, and teamwork.
The automotive sector is a diverse industry, employing technicians in various sectors such as financial services, technology, and manufacturing. Financial institutions, for instance, require technicians who can work on luxury vehicles, while the technology industry demands expertise in electric and hybrid vehicles.
Career development opportunities are plentiful in this field. Typically, technicians can progress to senior roles or move into management positions, overseeing teams of technicians. Some may also choose to specialize in specific areas, such as diesel engine repair or vehicle inspection. Others may opt for further education and training, pursuing careers in automotive engineering or related fields.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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