KwaZulu-Natal: Lead Wedding & Events Coordinator – Luxury Boutique Hotel & Spa – Kwazulu-Natal L Lb posted by Kendrick Recruitment

Lead Wedding & Events Coordinator | Luxury Boutique Hotel & Spa | KwaZulu-Natal Midlands Kendrick Recruitment is currently seeking an experienced and passionate Lead Wedding & Events Coordinator for a prestigious luxury boutique hotel and spa situated in the picturesque KwaZulu-Natal Midlands. This is an exceptional opportunity for a highly organised and guest-focused events professional to lead a dynamic Wedding & Events Coordination team within a high-volume luxury wedding destination. The successful candidate will oversee the planning and execution of approximately 75 weddings and numerous special events annually, ensuring every occasion is delivered with precision, professionalism and exceptional attention to detail. Location: KwaZulu-Natal Midlands Salary: R28,000 – R32,000 CTC per month (Dependent on Experience) ✨ Role Overview The Lead Wedding & Events Coordinator will be responsible for leading the Wedding & Events Coordination Department, managing a team of coordinators, and ensuring seamless event delivery from post-sale handover through to event completion. This role requires a calm, detail-oriented and solutions-driven professional with strong luxury wedding coordination experience, exceptional client relationship skills and the ability to lead by example in a premium hospitality environment. Key Responsibilities Wedding & Event Coordination Leadership • Lead, mentor and support a team of Wedding & Events Coordinators • Manage workflow allocation, planning deadlines and event scheduling • Drive consistency, accountability and service excellence across the department • Foster a positive, professional and high-performing team culture Client Journey Management • Oversee the complete post-sale client experience • Conduct wedding planning meetings and consultations • Manage timelines, logistics and event schedules • Build and maintain strong client relationships throughout the planning process • Ensure client expectations are exceeded at every stage Event Planning & Execution • Coordinate weddings and events from planning through to successful execution • Manage venue preparation, inspections and setup standards • Ensure all event spaces are presented to the highest standard • Oversee event logistics and operational coordination • Ensure flawless delivery of each event and guest experience Supplier & Stakeholder Coordination • Liaise with suppliers, vendors and service providers • Coordinate timelines and operational requirements • Work closely with accommodation, culinary, food and beverage and operational teams • Ensure seamless communication between all departments involved in event delivery ⭐ Guest Experience & Service Excellence • Act as the senior escalation point for client concerns and operational challenges • Resolve issues professionally and effectively • Ensure exceptional guest satisfaction and memorable event experiences • Monitor client feedback and identify opportunities for continuous improvement Revenue & Administration • Identify upselling and package enhancement opportunities • Support stayover conversion initiatives • Follow up on payment schedules and account completion • Prepare event reports and departmental performance tracking • Monitor event outcomes and provide recommendations for improvement ✅ Requirements • Minimum 5–8 years’ experience in luxury wedding and event coordination • Proven experience within a hotel, wedding venue or destination hospitality environment • Extensive experience coordinating high-end weddings and events • Previous team leadership and management experience • Strong operational and logistical planning skills • Exceptional client relationship management abilities • Ability to manage multiple weddings and events simultaneously • Excellent communication, organisational and time-management skills • Conference and corporate event experience advantageous • Experience within boutique hotels, luxury lodges, destination wedding venues or premium hospitality environments highly advantageous Candidate Profile • Warm, professional and highly guest-focused • Calm and composed under pressure • Exceptionally organised and detail-oriented • Strong leadership and mentoring abilities • Emotionally intelligent and confident when managing client expectations • Proactive, solutions-driven and adaptable • Passionate about delivering exceptional guest experiences • Strong team player with excellent interpersonal skills • Committed to maintaining the highest service standards ⏰ Working Hours • Flexible schedule required • Weekend, public holiday and event attendance essential • Visible leadership during weddings, events and peak hospitality periods • Ability to work extended hours when operationally required ✨ What’s on Offer • Opportunity to join a leading luxury hospitality destination • Dynamic and rewarding wedding and events environment • Leadership role with significant growth potential • Competitive salary package based on experience • Work within a passionate and dedicated hospitality team To apply, please send your CV today! ⚠️ Please note: Due to the high volume of applications received, only shortlisted candidates will be contacted. If you do not hear from us within 7 working days, please consider your application unsuccessful.