Midrand: MEDICAL RECEPTIONIST – MIDRAND

MEDICAL RECEPTIONIST – MEDICAL CENTRE Location: Midrand Position Type: Full-Time (Shift Based) Salary: Market-Related (Based on Experience) Our client, a well-established Medical Centre based in Midrand is seeking a professional, organised, and detail-oriented Medical Receptionist to join their team on a permanent basis. This role is ideal for a candidate with strong experience in a medical practice environment , who is confident managing front-desk operations, medical administration, and patient interactions in a busy, shift-based environment . Key Responsibilities Front Desk & Patient Service Answer and manage incoming calls via the practice switchboard professionally Greet patients warmly and assist with registrations and updates of personal and medical information Schedule and manage patient appointments Coordinate referrals to external healthcare providers Billing & Medical Aid Administration Capture consultations and procedures accurately Apply correct ICD-10 diagnostic codes Coordinate and manage medical aid authorisations Complete and submit PMB (Prescribed Minimum Benefit) application forms Handle medical aid queries, rejections, and follow-ups Process patient payments and issue electronic receipts Administrative Duties Monitor and respond to administrative emails Maintain both electronic and physical filing systems Perform general administrative and reception duties as required Ensure confidentiality and compliance with patient information regulations Minimum Requirements Matric Certificate (Grade 12) – Essential Previous experience working in a medical practice – Essential Knowledge of ICD-10 coding and Billing – Essential Experience with medical aid claims and authorisations Fluent in at least two languages (bilingual) Strong administrative and organisational skills Excellent attention to detail and high level of accuracy Professional, courteous, and able to work well under pressure Positive attitude and team-oriented mindset Advantageous Tertiary qualification in Medical Administration or related field Experience with PMB applications and advanced medical aid processes Experience handling real-time claim submissions Working Hours (Shift-Based) Monday – Friday: 07:00 – 18:00 (shift rotation) Saturdays & Sundays: 07:00 – 14:00 (shift rotation) Remuneration Market-related salary Please note: No additional fringe benefits are offered. Application Instructions If you meet the above requirements and are interested in this opportunity, kindly submit your CV along with supporting documentation to: