Midrand: Vodapay Fraud Consultant posted by Tower Group

April 12, 2026 Jobs in Gauteng

Job Description

The purpose of the role is to assist with the monitoring and investigation of fraud events as it pertains to VodaPay Acquiring products and the VodaPay Wallet

Monitor transactions and fraud exceptions or alerts on regular bases dependent on the product type and association rules
Provide daily reports on fraud monitoring and exception analysis
Assist the fraud investigator in contacting customers, obtaining proof of transactional behaviour and where required report events to Vodacom Forensic investigators
Assist the Team Lead Fraud in developing, testing and implementing fraud rules across product types

Core competencies, knowledge and experience

Excellent analytical skills

Attention to detail

Diligence

Reporting and Advanced PowerPoint / Excel skills

Administrative Skills

Problem Solving Skills

Proactive and driven

Matric, and

1 to 3 years experience within a RSA Banks fraud department dealing with Merchant/Card/Cheque Account Fraud and fraud investigations

Meeting daily SLA of attending and managing queries
Process all new applications via VodaPay and / or VodaPay Vend daily
Process all settlement queries as it pertains to VodaPay and / or VodaPay Vend daily
Accuracy and delivering on stringent deadlines as it pertains to reporting and application capturing
Response time and accuracy of resolving operational queries as it relates to the multiple products managed within the VPS business operations area

Assisting with the settlement and balancing as well as operational support of VAS vendors

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Telecommunication Jobs in Gauteng

In the Gauteng province of South Africa, the telecommunication industry is a significant sector with a growing demand for skilled professionals. Typically, jobs in this field require a strong foundation in technology and communication principles. The general job market trend is towards increased adoption of digital technologies, driving innovation and growth in various industries.

Generally, salaries for telecommunication roles can vary widely depending on factors such as experience, company size, and industry sector. While it’s common to see salary ranges between R400 000 to R1 million per annum for senior positions, junior roles may fall within a range of R250 000 to R500 000 per annum. However, these are broad estimates, and actual salaries can fluctuate based on individual circumstances.

Common skills required for telecommunication roles in Gauteng typically include proficiency in programming languages such as Java or Python, experience with network protocols and architecture, knowledge of cloud computing platforms, and strong analytical and problem-solving skills. Many employers also value candidates with certifications from reputable bodies like the International Telecommunication Union (ITU) or the Institute of Electrical and Electronics Engineers (IEEE).

The telecommunication industry is a broad sector that encompasses various types of roles, including network engineers, telecommunications technicians, and IT project managers. Financial services sector, technology industry, manufacturing sector, and government departments often employ professionals in this field. In addition to working for well-established multinationals like Google or Microsoft, job seekers may also explore opportunities with local companies specializing in telecommunication equipment, services, or consulting.

For career development, many employers offer training programs, mentorship schemes, and professional certifications to help employees advance in their careers. Typically, senior roles require at least 5-10 years of experience, while junior positions often require recent graduates or individuals with relevant vocational training. Regularly updating skills through online courses, workshops, and industry events can also enhance job prospects in the telecommunication sector.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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