Job Description
About the Role
We are seeking an enthusiastic and experienced Assistant Lodge Manager to join our team at Wild Dreams Hospitality’s luxury safari lodge in the North West. As a key member of our operations team, you will be responsible for supporting daily lodge activities while ensuring exceptional guest experiences.
Key Responsibilities
- Support the smooth day-to-day running of all lodge operations, ensuring high standards are consistently maintained across departments
- Assist and support the Lodge Manager with overall operational oversight, staff coordination, and implementation of lodge standards and procedures
- Ensure exceptional guest experiences by being actively involved in front-of-house service and responding promptly to guest needs and feedback
- Help oversee lodge administration, including stock control, ordering, and basic financial and operational reporting
- Maintain lodge presentation, health and safety standards, and ensure compliance with all operational procedures and policies
Requirements
- Previous experience in a similar role in a luxury lodge or high-end hospitality environment
- Strong operational and leadership skills, with the ability to support management and coordinate teams effectively
- Guest-centric mindset with a passion for delivering exceptional, personalised service experiences
- Good administrative and organisational abilities
- Calm, adaptable, and hands-on approach with the ability to work well under pressure in a fast-paced lodge environment
- A genuine appreciation for nature, wildlife, and conservation
Qualifications
None specified.
Salary & Benefits
- Accommodation and meals provided
- 3 weeks on/1 week off work cycle
- 21 days annual leave
- Contribution to medical aid and provident fund
- Access to staff recreation centre
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Tourism/Hospitality Management Jobs in North West
The Tourism and Hospitality Management field in North West, South Africa is generally a growing industry, driven by the country’s rich cultural heritage and natural beauty. Typically, this sector experiences a steady demand for skilled professionals to manage and develop tourist infrastructure, create memorable guest experiences, and drive revenue growth. As a result, career opportunities abound for individuals passionate about delivering exceptional service and building sustainable tourism practices.
Salaries for Tourism and Hospitality Management positions in North West can vary widely depending on factors such as experience, company size, industry sector, and location. Generally, entry-level roles may fall within the R200 000 – R300 000 per annum range, while senior management positions can exceed R600 000 – R800 000 per annum. However, it is essential to note that actual salaries may differ significantly from these broad estimates, and individual circumstances will play a significant role in determining final compensation.
Common skills required for successful Tourism and Hospitality Management professionals include excellent communication and interpersonal skills, the ability to work well under pressure, and a keen understanding of customer service principles. Additionally, proficiency in industry-specific software applications such as property management systems and revenue management tools is often essential. Other valuable skills may include marketing expertise, financial management acumen, and knowledge of local culture and tourism trends.
Many industries commonly employ Tourism and Hospitality Management professionals, including the tourism sector itself, financial services sector, technology industry, manufacturing sector, and corporate hospitality services. These sectors recognize the value of skilled professionals who can contribute to their growth, revenue generation, and customer satisfaction.
Career progression in Tourism and Hospitality Management is often driven by leadership development opportunities, specialisation in specific areas such as events management or accommodation operations, and pursuit of relevant industry certifications. With experience and a strong track record of achievement, individuals may transition into senior roles or explore entrepreneurial ventures, offering a rich landscape for professional growth and development.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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