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Polokwane: Service Advisor/Costing Administrator – Dealership exp. posted by Bonafide Human Capital

Limpopo Bonafide Human Capital Automotive Service June 4, 2026

Salary0
Posted4 Jun 2026
Our truck dealership client in Polokwane currently holds a vacancy for a Administrator: Service Advisor/Administrator: Costing reporting to the Manager: Service. We are seeking a dedicated Service Advisor & Costing Clerk to play a critical role in our customer service and financial operations. This position focuses on delivering exceptional support to clients while managing service costs effectively within the automotive industry. Will act as a key point of contact between customers and our service department. Key Responsibilities Serve as the primary liaison between customers and the service team to facilitate smooth communication regarding vehicle servicing. – Accurately assess customer needs and provide detailed estimates for service costs and repairs. – Prepare and maintain cost records, ensuring all information is current and readily available for review. – Collaborate with technicians and service staff to ensure accurate pricing and timelines for service work. – Handle customer inquiries, complaints, and follow-ups to ensure satisfaction and retention. – Ensure all invoicing and billing processes are completed accurately and in a timely manner. – Monitor service department performance metrics to identify areas for improvement and enhance customer service. – Assist with administrative tasks as needed, including data entry and report generation. Requirements – Proven experience in a customer service role, preferably in the automotive or related industry.

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