Pongola: Kids Club Host posted by Wild Dreams Hospitality

About the Role

We are seeking a passionate and experienced Kids Club Host to join our team at Wild Dreams Hospitality’s Pongola Lodge. As a key member of our children’s program, you will be responsible for creating engaging and educational experiences while maintaining the highest standards of safety and guest service in a remote lodge environment.

Key Responsibilities

• Supervise children at all times, ensuring safety within a Big 5 environment
• Maintain appropriate child-to-staff ratios in line with lodge policies
• Ensure children follow safety rules and wildlife awareness guidelines
• Manage sign-in and sign-out procedures with authorised parents/guardians
• Assist in planning and delivering daily Kids Club programmes
• Facilitate games, crafts, storytelling, and outdoor activities
• Adapt activities based on age groups, interests, weather, and lodge schedules
• Introduce children to basic conservation principles and local wildlife
• Encourage respect for nature, animals, and local culture through interactive learning
• Create a warm, welcoming, and inclusive environment for children and families
• Communicate clearly with parents regarding activities and any concerns
• Uphold high standards of luxury hospitality service
• Ensure Kids Club areas, toys, and equipment are clean and well maintained
• Conduct daily safety checks of activity areas
• Respond to minor injuries and report incidents appropriately
• Assist with attendance registers, activity logs, and incident reports
• Adhere to lodge policies, child protection guidelines, and safety procedures

Requirements

• Previous experience working with children (hospitality, au pair, teaching, or similar)
• Strong communication and interpersonal skills
• Friendly, energetic and patient personality
• High level of responsibility with a strong focus on child safety
• Ability to work flexible hours, including weekends and school holidays
• Great organisational and multi-tasking skills
• Computer literate

Qualifications

• Formal education/certifications (Bachelor’s, LLB, Matric, etc.)