Job Description
Reporting to the Branch Supervisor the responsibilities are as follows:
- Servicing customers with holiday or business related, travel requirements in line with Companys Category 2, Authorized Dealer with Limited Authority (ADLA) license as mandated by the South African Reserve Bank (SARB) with full adherence to Exchange Control and FIC Regulations, including Company Risk Management Compliance Program (RMCP) and Operating Procedures.
- Process transactions on Company point of sale system whilst up selling and cross selling company products, service and digital channel offerings.
- Always provide excellent customer service to ensure customer retention, promoting the company as a trusted brand in the industry.
- Attend to customer queries promptly and perform the relevant escalations where required until resolved.
- Promote Omnibus and Hotel B1 Services where possible or relevant
- Remain up to date with office administration & general housekeeping
- Cash management disciplines, including the daily reconciliation, balancing, control and accountability of all value, as detailed in the operating procedures, policies, employment contract or amendments communicated from time to time
- Risk management and security protocols
- Ensure all cash is accounted for, stocked into the point-of-sale system and secured in the safe at all times before leaving the branch
- Ensure all daily rates, or as and when updates are deployed, that they have updated correctly according to the new rate sheets and that the rate boards are on and displaying the correct rates
- Adherence to branch opening, closing and End of Day procedures as per the operating procedures
- Ensure all registers are up to date and completed in full daily before leaving the branch
- Verify and ensure that all customer information and documentation is protected and secures at all times, whether physical documentation or in a digital form and only used for the purpose intended as per company policy, terms and conditions or relevant legislation, i.e., POPIA
- Daily Tasks As per Branch opening and closing check list.
- All relevant registers must be kept up to date Daily!
- Identify and requesting of own training needs.
Requirements
- Sound computer skills
- Eye for detail
- Great communications skills and interpersonal skills
- Customer services orientated
- Confidentiality
- Self-Motivation & ability to work un-supervised.
- Team player, participation and support
- Flexibility in working hours, days or locations
- Own vehicle due to possible rotational shifts
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Finance/Accounting Jobs in Eastern Cape
The finance and accounting profession is a vital component of the Eastern Cape’s economy, with various industries relying on skilled professionals to manage their financial operations. Typically, these roles involve providing expert advice on financial planning, budgeting, and forecasting, as well as ensuring compliance with relevant laws and regulations. Generally, finance and accounting professionals in the Eastern Cape can expect to find employment in a range of sectors, including government, private enterprise, and non-profit organisations.
When it comes to salary expectations, typically, finance and accounting roles in the Eastern Cape offer competitive compensation packages that vary widely depending on factors such as experience, company size, and industry sector. Common broad salary ranges for these roles include R300 000 – R600 000 per annum for junior positions, with senior roles potentially commanding salaries upwards of R1 million or more. However, please note that these are very general estimates and actual salaries may differ depending on various factors.
Common skills required for finance and accounting roles in the Eastern Cape typically include proficiency in financial software such as SAP or QuickBooks, strong analytical and problem-solving skills, excellent communication and interpersonal skills, attention to detail, and a basic understanding of taxation laws. Additionally, many employers place a premium on candidates with experience in industry-specific software, such as cloud-based accounting systems or enterprise resource planning (ERP) solutions.
The finance and accounting profession is commonly found across various industries in the Eastern Cape, including financial services sector, technology industry, manufacturing sector, and government departments. These roles often require professionals to work closely with colleagues from other departments, making strong communication and collaboration skills essential.
For those interested in pursuing a career in finance or accounting, there are several development opportunities available. Typically, entry-level positions can lead to progression into more senior roles, such as financial analyst or accountant, with experience and additional qualifications. Many employers also offer training programs and professional development opportunities, such as Certified Financial Planner (CFP) certifications or chartered accountancy qualifications. With dedication and hard work, finance professionals in the Eastern Cape can enjoy a rewarding and challenging career.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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