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Pretoria: Spa Manager posted by Zenz Recruitment

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Job Description

About the Role

We are seeking an experienced Spa Manager to lead and grow our wellness offering at a boutique hotel in Pretoria. As a hands-on leader with a passion for guest service excellence, you will be responsible for managing daily spa operations, leading and motivating a team, and driving retail sales to maximise spa profitability.

Key Responsibilities

  • Oversee and manage daily spa operations
  • Lead, train, mentor, and motivate the spa team
  • Maintain service excellence and consistent guest satisfaction
  • Monitor and improve staff performance
  • Manage inventory, retail sales, and stock control
  • Ensure cleanliness, hygiene, and health & safety compliance
  • Handle guest feedback and resolve concerns professionally
  • Collaborate with hotel management on promotions, packages, and revenue growth strategies

Requirements

  • Grade 12 / Matric (or equivalent)
  • Diploma in Somatology or Health & Skincare and ITEC or CIDESCO/SAAHSP
  • Recognised qualification in Spa Management, Beauty Therapy, or related field
  • Minimum 5 years’ proven experience managing a spa, preferably within the hospitality or wellness industry
  • Proven experience in training and developing spa therapists
  • Practical experience in aesthetic treatments (facials, advanced skin treatments, or related services)
  • Strong knowledge of spa operations, therapies, and wellness services
  • Experience in staff management, scheduling, stock control, and retail management
  • High standards of hygiene, safety, and operational compliance

Qualifications

No specific qualifications mentioned.

Salary & Benefits

R18,000 per month Commission

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Catering / hospitality Jobs in Tshwane

The catering and hospitality industry in Tshwane is experiencing steady growth, with a strong demand for skilled professionals to meet the needs of an expanding tourism sector and a growing corporate market. Typically, careers in this field offer a dynamic work environment, opportunities for career progression, and a sense of job satisfaction that comes from working with people.

Salary ranges for catering and hospitality roles in Tshwane can vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level positions may fall within the R30 000 – R50 000 per annum range, while more senior roles or those in larger establishments may command salaries between R80 000 – R150 000 per annum. However, it’s essential to note that these are broad estimates, and actual salaries can vary significantly.

Common skills for catering and hospitality professionals include excellent communication and interpersonal skills, the ability to work under pressure, and a focus on providing exceptional customer service. Typically, employers also look for individuals with strong organizational and time management skills, as well as the ability to maintain high standards of hygiene and food safety. Other desirable skills may include experience in inventory management, cash handling, or team leadership.

The industry is often employed by a range of sectors, including financial services companies, technology firms, hotels, restaurants, and event management companies. Many multinationals with operations in South Africa also require catering and hospitality staff to support their employees’ needs.

Career development opportunities are plentiful for those interested in this field. Typically, aspiring professionals can start as junior servers or kitchen assistants and work their way up to more senior roles, such as chefs, restaurant managers, or events coordinators. With experience and further training, they may also be eligible for management positions or even start their own businesses.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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