Job Description
About the Role
As a Call Centre Agent in our combined sales team, you will be the first point of contact for potential clients, building trust quickly and identifying their needs to match them with the right Dis-Chem Life solutions. You will deliver exceptional customer service, creating a professional and seamless sales experience that drives revenue and builds loyalty.
Key Responsibilities
- Sell Dis-Chem Life products across both mass market and life and risk product ranges via inbound and outbound calls
- Build rapport quickly, identify customer needs, and recommend suitable solutions across different product categories
- Adapt sales techniques between high-volume sales and more consultative, needs-based selling
- Handle objections effectively and close sales confidently across varying product complexities
- Achieve and exceed daily, weekly, and monthly sales KPIs
- Keep detailed, accurate records of customer interactions on CRM systems
- Ensure compliance with all relevant sales, regulatory, and company processes
- Represent Dis-Chem Life with professionalism and a customer-first focus at all times
Requirements
- Matric / Grade 12 (essential)
- Minimum 1–2 years’ experience in a call centre sales environment (experience in insurance or financial services advantageous)
- Proven sales track record with consistent KPI achievement
- Experience selling either mass market or life/risk products (experience across both is advantageous)
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Sales Jobs in North Johannesburg
In North Johannesburg, the sales industry is generally thriving, with many multinationals and local businesses alike seeking skilled professionals to drive revenue growth and customer engagement. Typically, sales roles in this region require individuals who are well-versed in building relationships, identifying business opportunities, and closing deals. As a result, sales professionals in North Johannesburg can expect a dynamic and fast-paced work environment.
Salary ranges for sales positions in North Johannesburg are broad and can vary significantly based on factors such as experience, company size, and industry sector. Generally, salaries for entry-level sales roles typically start within the R200 000 – R300 000 per annum range, while senior sales positions can command higher figures, often between R400 000 to R600 000 per annum or more, depending on individual performance and market conditions. However, it’s essential to note that these are general estimates and actual salaries may vary widely.
Common skills required for a successful sales career in North Johannesburg include excellent communication and interpersonal skills, the ability to work under pressure, and a solid understanding of business principles. Other essential skills include product knowledge, negotiation techniques, and a strong network of contacts within the industry. Typically, sales professionals also require a high level of adaptability and resilience, as well as the ability to build rapport with diverse customer bases.
The financial services sector, technology industry, manufacturing sector, and other businesses are among the common industries that employ sales roles in North Johannesburg. These sectors often require sales professionals who can effectively communicate complex product benefits and demonstrate expertise in their field.
For those interested in pursuing a career in sales, there are various opportunities for development and growth. Typically, senior sales positions offer leadership roles, training programs, and mentorship opportunities to help individuals advance their careers. Additionally, many companies provide ongoing support and resources to help sales professionals build their skills and stay up-to-date with industry trends.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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