Menu Close

South Africa: Hotel Reservations Agent (Ultra-Luxury Hotel) – Sea Point posted by HotelJobs

Job Description

Ultra Luxury Hotel in Sea Point a Hotel Reservations Agent to process & manage all booking requests, inquiries ; and modifications. Acting as the primary point of contact for guests, you will maximize revenue through upselling and strategic rate negotiation while ensuring flawless data accuracy in the property management system. Duties: Process reservations, modifications, and cancellations received via phone, email, or online travel agencies (OTAs). Address guest inquiries regarding availability, room types, rates, amenities, and local attractions with exceptional telephone etiquette. Convert inquiries into confirmed bookings and proactively upsell premium rooms, packages, and special services to maximize hotel revenue. Maintain accurate and up-to-date room inventory, rates, and guest profiles within the hotel’s reservation software (e.g., Opera PMS or GDS). Communicate special guest requests, VIP statuses, and group blocks with front desk and housekeeping departments to ensure seamless arrivals. Requirements: Grade 12 A formal hospitality qualification At least 3+ years of previous experience in hospitality, reservations at a 5* level Proficiency with property management software (PMS), booking systems, and Microsoft Office. Excellent verbal and written communication skills; multilingual abilities are often preferred in tourist destinations. High accuracy in entering statistical data, processing payments, and managing guest correspondence. Ability to handle high-pressure situations, negotiate rates, and de-escalate potential billing or booking conflicts.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in South Africa

In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.

When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.

Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.

Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.

Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process


Get Job Alerts

Never miss a job! Get daily alerts matching your preferences.

📧 Why Subscribe?

  • Get notified instantly when new jobs match your criteria
  • No registration required - just your email
  • Daily digest of relevant opportunities
  • Free forever - never miss your dream job
  • Unsubscribe anytime with one click
We'll never share your email with anyone
Leave blank for all locations
We'll send you a daily summary of new matching jobs
🔒 Privacy Guaranteed
Your email is safe with us. We only send job alerts and never spam. Unsubscribe anytime with one click. No registration, no account required.


Jobseeker Tip

Apply early, keep your CV ready, and search using both job title and location. Example: Admin Johannesburg.

Interview tips

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in South Africa

More Jobs in Your Area