Job Description
Industry: Hospitality (Hotels, Resorts, Game Lodges)
Location: South Africa
Job Purpose
To create a safe, engaging, and fun environment for children by planning and delivering age-appropriate activities, ensuring a memorable experience for young guests while allowing parents to relax and enjoy the property.
Key Responsibilities
Guest Experience
Welcome children and parents warmly, ensuring proper registration and sign-in procedures
Supervise children at all times, ensuring safety and well-being
Build positive relationships with children and their families
Provide a high level of customer service aligned with the establishment’s standards
Activity Planning & Execution
Plan and implement daily activity programmes (arts & crafts, games, educational activities, outdoor play)
Organise themed events, birthday celebrations, and special holiday programmes
Adapt activities to suit different age groups and cultural backgrounds
Incorporate educational and environmentally friendly activities (especially relevant in game lodges)
Health & Safety
Ensure compliance with health, safety, and hygiene standards
Maintain a clean, organised, and hazard-free environment
Be knowledgeable in basic first aid and emergency procedures
Monitor children for allergies or special needs
Administration
Maintain attendance registers and consent forms
Track activity schedules and inventory of supplies
Report incidents or concerns to management promptly
Team Collaboration
Work closely with Guest Relations, Housekeeping, and F&B teams
Support special events and family-focused initiatives
Assist with general guest engagement when required
Minimum Requirements
Qualifications
Matric (Grade 12)
Childcare, Early Childhood Development (ECD), or Teaching qualification (advantageous)
First Aid certification (essential or willingness to obtain)
Experience
1–2 years’ experience working with children (hospitality, school, daycare, or camps)
Experience in a hotel, resort, or game lodge environment is advantageous
Key Competencies & Skills
Strong interpersonal and communication skills
Energetic, creative, and enthusiastic personality
Patience and ability to manage different age groups
High level of responsibility and attentiveness
Problem-solving and conflict resolution skills
Basic organisational and administrative skills
Personal Attributes
Friendly, approachable, and professional
Passion for working with children
Reliable and trustworthy
Ability to work flexible hours (weekends, public holidays, school holidays)
Physically active and able to participate in activities
Working Conditions
Outdoor and indoor activity environments
Shift work, including weekends and holidays
May be required to live on-site (especially in game lodges)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Tourism/Hospitality Management Jobs in South Africa
The tourism and hospitality management industry in South Africa is a dynamic sector that offers a range of career opportunities. Typically, the job market for this field is driven by a growing domestic and international tourist arrivals, as well as an increasing demand for high-quality accommodations and services.
In general, salaries in the tourism and hospitality management industry in South Africa can vary widely depending on factors such as experience, company size, and industry sector. Commonly, entry-level positions may start within a broad salary range of R200 000 to R400 000 per annum, while more senior roles may command salaries between R500 000 to R1 million per annum or more, depending on the specific circumstances.
Common skills for tourism and hospitality management roles in South Africa typically include strong communication and interpersonal skills, ability to work under pressure, experience with property management systems, knowledge of local and international marketing principles, and understanding of health and safety regulations. Other important skills may include language proficiency (particularly English and Afrikaans), adaptability, and attention to detail.
The industry is commonly found in various sectors such as the financial services sector, technology industry, manufacturing sector, and so forth. Tourism and hospitality management roles can also be found within local government agencies and regional development authorities.
For career development, it’s common for individuals to start with entry-level positions in hotels, resorts, or tourist attractions and progress through the ranks over time. Opportunities may arise through training programs, internships, or on-the-job experience. Some may choose to pursue further education at a tertiary level, such as a degree in hospitality management or related fields. Others may opt for specialized certifications or diplomas in areas like hotel operations, marketing, or tourism development.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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