Job Description
About the Role
We are seeking a passionate and strategic Learning & Development Manager to join our luxury private game reserve team. As a key member of our leadership team, you will play a crucial role in shaping and driving the learning culture across the organisation, ensuring continuous development, service excellence, and leadership growth across all departments.
Key Responsibilities
- Develop and implement the annual L&D strategy aligned with operational goals
- Conduct skills gap analyses and identify training needs across departments
- Design structured learning programmes for hospitality, leadership, compliance, and guest service excellence
- Promote a strong culture of continuous learning and professional development
- Facilitate inductions, workshops, training sessions, and development programmes
- Coordinate external facilitators and accredited training providers
- Oversee onboarding and orientation programmes for new employees
- Develop training materials, SOP guides, manuals, and learning resources
- Ensure compliance with labour legislation and skills development requirements
- Manage Workplace Skills Plans (WSPs) and Annual Training Reports (ATRs)
- Maintain accurate training records and reporting systems
- Monitor training budgets and ensure cost-effective delivery of programmes
Requirements
- Degree in Human Resources, Learning & Development, Organisational Development, or related field
- Proven experience in L&D or Training within luxury hospitality or service-driven environments
- Facilitation experience essential; assessor/moderator qualifications advantageous
- Knowledge of SETA processes and South African skills development legislation advantageous
- Strong understanding of hospitality operations and service standards
- Computer literate (Microsoft Office and learning systems)
Qualifications
- Formal education/certifications not specified
Salary & Benefits
- Salary: Negotiable (DOE)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in South Africa
In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.
When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.
Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.
Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.
Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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