Job Description
About the Role
A luxury lodge in the Okavango Delta, Botswana, is seeking a professional and dedicated Lodge Management Couple to oversee its daily operations. The successful candidate couple will be responsible for ensuring exceptional guest experiences while maintaining high standards of hospitality, conservation, and safety in a unique, water-based wildlife setting.
Key Responsibilities
- Host international guests, providing a personalized and high-quality safari experience
- Manage guest logistics, including arrivals, departures, and detailed itineraries
- Engage with guests during meals and activities to ensure a “home-away-from-home” atmosphere
- Professionally resolve guest feedback and manage special requests or dietary needs
- Oversee daily operations across all departments: Housekeeping, Kitchen, Activities, and Maintenance
- Maintain the aesthetic appeal and functional standards of the lodge
- Uphold stringent health, hygiene, and safety protocols suitable for a remote location
- Lead, train, and supervise local staff, fostering a positive and respectful work culture
- Manage staff rosters, leave schedules, and performance reviews
- Drive skills development and internal growth within the team
- Handle day-to-day administration, budgeting, and financial reporting
- Oversee procurement, stock control, and cost-saving measures
- Coordinate with the kitchen team on menu planning and meal service
- Ensure high standards of food presentation and hygiene are maintained
- Oversee bar operations, inventory, and beverage stock levels
- Coordinate water-based activities: boat cruises, fishing, mokoro excursions, and birding
- Manage fuel supplies, boat maintenance schedules, and activity equipment safety
- Monitor and maintain lodge infrastructure, including solar systems, water pumps, and generators
- Coordinate repairs with external contractors as needed
Requirements
- A Diploma or Degree in Tourism or Lodge Management
- 5 – 8 years of proven experience in Tourism and Lodge Management
- Previous exposure to remote lodge environments
- Deep understanding of the industry’s operational requirements
Qualifications
- Formal education/certifications (Bachelor’s, LLB, Matric, etc.) are not required for this role.
Salary & Benefits
Salary details will be discussed during the interview process.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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