Menu Close

Stellenbosch: Customer Relations Manager, Wine Estate, Stellenbsoch posted by Cedrus Libani Recruitment Agency Ltd

Advertisement



Job Description

About the Role

The Customer Relations Manager position at our Stellenbosch wine estate is a critical role that drives the adoption of Salesforce, ensuring seamless customer relationship management across all departments. The successful candidate will be responsible for managing and optimizing the company’s CRM platform, providing actionable insights to inform business decisions.

Key Responsibilities

  • Maintain users, roles, profiles, permission sets, workflows, dashboards, reports, and system settings.
  • Oversee system updates, enhancements, testing, and releases.
  • Ensure that sales and marketing teams are logging all their customer activities on the platform.
  • Identify opportunities to improve automation, efficiency, visibility, and user experience within Salesforce.
  • Manage day-to-day administration, configuration, and optimization of Salesforce.
  • Continuously review CRM processes and recommend improvements to support revenue growth, customer retention, service excellence, and operational efficiency.
  • Lead CRM-related projects and enhancements from concept to implementation.
  • Coordinate with external implementation partners, Salesforce consultants, and developers where required.

Requirements

  • Salesforce Administrator certification required
  • Additional Salesforce certifications advantageous
  • Minimum 3–5 years’ experience in CRM management, Salesforce administration, or a similar role

Qualifications

  • Formal education/certifications not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About IT / Computing / Software Jobs in Cape Winelands

The IT and computing industry is a significant contributor to the Cape Winelands’ economy, with many multinational companies having a presence in the region. Typically, job seekers in this field can expect a dynamic and fast-paced work environment, with opportunities for growth and development. Generally, professionals in this sector are expected to be highly skilled and adaptable, as the industry is constantly evolving.

View Job  Menlyn: SAP ABAP Developer (Chief Expert) 2641

Broadly speaking, salaries for IT and computing professionals in Cape Winelands typically fall within the following ranges: junior positions (e.g., help desk support, software testing) may expect a salary of around R400 000 – R600 000 per annum, while senior roles (e.g., software development, data analytics) can range from R800 000 to over R1 million. However, it’s essential to note that these figures are broad and can vary greatly depending on factors such as experience, company size, and industry sector. For instance, a more experienced professional working for a larger financial services sector company may earn significantly more than a less-experienced individual in a smaller manufacturing sector organisation.

Common skills required for IT and computing roles in Cape Winelands include proficiency in programming languages (e.g., Java, Python), experience with software development methodologies (e.g., Agile), knowledge of cloud computing platforms (e.g., AWS, Azure), data analysis tools (e.g., Excel, Tableau), and a strong understanding of cybersecurity principles. Other essential skills may include problem-solving abilities, effective communication skills, and the ability to work collaboratively in a team environment.

Industry sectors that commonly employ IT and computing professionals in Cape Winelands include financial services, technology, manufacturing, healthcare, and education. Additionally, many companies in these sectors have operations or facilities located within the region, providing opportunities for job seekers.

Career development is essential for IT and computing professionals seeking to advance their careers. Typically, opportunities exist for professional growth through training and development programs, mentorship schemes, and networking events. Many employers also provide career progression pathways, such as promotions to senior technical roles or transfers to other areas of the business. By staying up-to-date with industry trends, expanding their skill sets, and building strong relationships with colleagues and industry peers, job seekers in this field can create a successful and fulfilling career.

View Job  Stellenbosch: Demi / Chef de Partie posted by Kendrick Recruitment


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Stellenbosch, Cape Winelands


Job Seeker Tip

Follow up your job application with a polite email if you haven't heard back within a week.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Johannesburg: Branch Manager posted by Hire Resolve

Jobs in Central Johannesburg April 18, 2026
Hire Resolve Other Management

Hire Resolve is currently seeking a highly skilled and experienced Branch Manager to join their client's team in Gauteng. Our…

View Job  Paarl: Spa Therapist
View Job

Cape Town: Buyer posted by Hire Resolve

Jobs in Cape Peninsula April 18, 2026
Hire Resolve Other Clearing and Forwarding

Hire Resolves' client is seeking a highly motivated and detail-oriented individual to join their team as a Buyer in Cape…

View Job

South Africa: Internal Sales

Jobs in South Africa April 18, 2026
Sales

Were growing! We need a technically minded sales pro who knows their way around an SLD and speaks the language…

View Job

Boksburg: External Sales Executive (Security Technology)

Jobs in Boksburg April 18, 2026
Sales

External Sales Executive (Security Technology) POS26186 Location: Edenvale Salary : R25 28 000.00 pm commission Our client is seeking a…

View Job

Cape Town City Centre: Qualified Plumber

Jobs in Cape Peninsula April 18, 2026
Construction trades

We are seeking a skilled and experienced Qualified Plumber to join our team. The successful candidate will be responsible for…

View Job

Johannesburg: Debtors Clerk – Industrial Sector (Kempton Park)

Jobs in Central Johannesburg April 18, 2026
Accounting Finance

Responsibilities: Maintain and update debtor accounts, ensuring accuracy and completeness Generate and distribute invoices and statements to customers...

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Cape Winelands, Jobs in Stellenbosch

More Jobs in Your Area