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Vaalwater: Guest Relationship Administrator posted by Craven Cottage CC

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Job Description

About the Role

As a Guest Relationship Administrator at Craven Cottage CC, you will play a vital role in ensuring the smooth operation of our Vaalwater campus. Your primary focus will be on managing bookings, guest interactions, and administrative tasks to deliver exceptional service to our guests.

Key Responsibilities

  • Manage bookings and room allocations in Nebula.
  • Communicate with Group Leaders and track arrival ETAs.
  • Prepare guest materials: registration cards, name & bus tags, BSOW lists, QR codes.
  • Set up the studio with weekly materials.
  • Welcome guests and manage efficient check in & check out processes.
  • Handle guest questions, requests, and complaints.
  • Coordinate with Housekeeping, Kitchen, AV, Rangers, and Training teams.
  • Monitor campus stock and liaise with accounting for stock adjustments.
  • Prepare departure invoices, manage tips & payments, and complete finance handovers.
  • Scan and upload all event documentation and update internal sheets.
  • Assist with programme distribution and game drive coordination.

Requirements

Experience in hospitality, guest services, training campuses, or lodge reception. Strong administrative and organisational skills. Excellent communication and people skills. Comfortable working in a fast-paced, guest-focused environment. Tech confident: Nebula experience beneficial (or similar systems), plus Box/Google Sheets. Accurate, detail-driven, and able to manage multiple tasks at once. Warm, professional, and calm under pressure.

Salary & Benefits

Not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Game Ranger Jobs in Limpopo

Game Ranger positions in Limpopo, South Africa, are typically found in the conservation and wildlife management sector. The job market for Game Rangers in this region is generally considered stable, with a steady demand for skilled professionals to manage and protect the province’s rich biodiversity.

Generally, Game Ranger salaries in Limpopo can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within a salary range of R200 000 – R350 000 per annum, while senior roles may command higher salaries, often ranging from R400 000 to R600 000 or more per annum. However, it is essential to note that these are broad estimates and actual salaries can vary significantly depending on individual circumstances.

Common skills required for Game Ranger positions in Limpopo include a degree in biology, ecology, zoology, or a related field; experience working with animals and wildlife; excellent communication and interpersonal skills; the ability to work independently and as part of a team; knowledge of conservation principles and practices; and proficiency in tracking and monitoring techniques. Other desirable skills may include expertise in wilderness survival, first aid, and outdoor skills.

The financial services sector, technology industry, and manufacturing sector are among the industries that commonly employ Game Rangers in Limpopo. These roles often involve working closely with local communities to develop and implement conservation strategies, managing wildlife populations, and conducting research and monitoring projects.

Career development opportunities for Game Rangers in Limpopo are generally good, with many organizations offering training and development programs to enhance skills and knowledge. Typically, senior Game Ranger positions may involve leadership roles or specialist responsibilities, such as conservation planning, research, or policy development. With experience and further education, Game Rangers can also pursue careers in related fields, such as environmental management, policy development, or academia.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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