Job Description
Position: Administrative Clerk / Customer Liaison
Contract Type: Ongoing Contract
Salary: R7,500.00 – R8,500.00 per month
Purpose of the Position
To provide effective administrative and customer support services by managing office administration, customer communication, invoicing, supplier coordination, and general operational support to ensure the smooth running of daily business activities.
Key Responsibilities
- Perform general office administration duties
- Maintain accurate filing systems and organized records
- Create, process, and manage invoices
- Assist walk-in customers at the factory shop professionally and efficiently
- Handle customer queries, complaints, and order-related communication
- Order raw materials and liaise with suppliers regarding deliveries and stock requirements
- Support logistics coordination and operational administration when required
- Ensure all documentation is accurate and updated
- Maintain a professional and customer-focused approach at all times
Minimum Requirements
- Grade 12
- Previous administrative experience preferred
- Strong organizational and time-management skills
- Good verbal and written communication skills
- Confident in dealing with customers and suppliers
- Attention to detail and high level of accuracy
- Reliable, proactive, and able to work independently
- Computer literacy (MS Office experience advantageous)
- Own reliable transport is essential
Key Competencies
- Administrative and organizational skills
- Customer service orientation
- Communication and interpersonal skills
- Problem-solving ability
- Ability to multitask and work under pressure
- Professionalism and accountability
Working Conditions
- Office and factory shop environment
- Interaction with customers, suppliers, and operational staff on a daily basis
- May be required to assist with urgent operational or logistics administration tasks when needed
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Office Automation Jobs in Western Cape
In the Western Cape region, office automation positions are in high demand across various industries, typically requiring a blend of technical and administrative skills. Generally, these roles involve automating and streamlining business processes to increase efficiency and productivity.
Typically, salaries for office automation professionals in the Western Cape range from approximately R200 000 to R500 000 per annum, depending on factors such as experience, company size, industry sector, and specific job requirements. However, it’s essential to note that actual salaries can vary significantly due to these varying factors. Additionally, bonuses, benefits, and other perks can also impact the overall remuneration package.
Common skills required for office automation roles include proficiency in software applications such as Microsoft Office, Google Suite, and industry-specific tools; strong analytical and problem-solving abilities; excellent communication and interpersonal skills; attention to detail and organisational skills; and experience with automation technologies such as workflows, macros, and scripts. Other essential skills may include data analysis, reporting, and business acumen.
Office automation professionals are commonly found in various industries, including financial services sector, technology industry, manufacturing sector, and public administration. These roles often require adaptability and flexibility to work in different departments or teams, and to support various stakeholders across the organisation.
Career development opportunities for office automation professionals in the Western Cape are plentiful, with many organisations offering training and development programs to enhance technical skills and business acumen. Typically, career progression paths may include specialist roles such as process analyst, workflow manager, or automation consultant, or more senior positions like team leader or department head. Generally, experience, leadership potential, and a commitment to ongoing learning and professional development are key factors in advancing one’s career in this field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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