Job Description
Job Description
Key Responsibilities
- Support the Workshop Manager in a constructive and professional manner
- Manage daily workload efficiently and maintain high administrative standards
- Build and maintain sound working relationships with other departments
- Ensure adherence to all service department procedures and processes
- Invoice and cost job cards on a daily basis
- Identify, process, and manage warranty claims accurately
- Follow up on warranty claims daily to ensure timely resolution
- Submit customer goodwill claims where failures occur outside warranty parameters
- Prepare and manage all weekend and month-end reports
- Maintain accurate records of all warranty claims and warranty parts
- Ensure the safekeeping and control of warranty parts
- Liaise and communicate effectively between head office and relevant stakeholders
- Provide relief support to the Service Advisor when required
- Prepare daily summaries of work in progress
- Perform any additional duties reasonably required by management
- Ensure all tasks comply with minimum company standards and procedures
Minimum Requirements
Qualifications & Experience
- Matric certificate or higher qualification
- Minimum 2–3 years’ warranty experience within a passenger or commercial vehicle dealership
- Warranty and costing background is essential
- Truck industry experience preferred
- Valid Code 8 driver’s licence
- Strong attention to detail and administrative accuracy
- Ability to read and write in English
- Strong communication and organisational skills
- Team player with a confident and proactive approach
- Ability to anticipate issues and operational requirements proactively
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Logistics Sales Jobs in Western Cape
In Western Cape, South Africa, the logistics sales field is an integral part of various industries, often requiring professionals with a unique blend of business acumen and logistical expertise. Typically, these roles involve working closely with clients to understand their supply chain needs, providing solutions that meet or exceed their expectations. This field is generally characterized by a dynamic environment, with companies constantly seeking to optimize their operations for efficiency and cost-effectiveness.
When it comes to salaries in Western Cape, logistics sales positions can fall within broad salary ranges of R500 000 to R1 million per annum, depending on factors such as experience, company size, and industry sector. However, please note that actual salaries may vary significantly from these estimates, with senior roles or those in specific sectors potentially commanding higher compensation. For instance, logistics sales professionals working in the technology industry may be paid differently than those operating within the manufacturing sector.
Common skills required for a logistics sales role include strong communication and negotiation skills, a solid understanding of supply chain management principles, experience with CRM systems, and analytical thinking to identify opportunities for process improvement. Additionally, many successful logistics sales professionals possess a background in business, such as a degree in marketing, finance, or logistics. Experience working in the logistics industry is also often essential, having a deep understanding of the intricacies involved.
Logistics sales roles can be found across various industries, including technology, financial services, manufacturing, and e-commerce. In these sectors, professionals with expertise in supply chain management are highly sought after, as companies aim to streamline their operations and enhance customer satisfaction. Career development opportunities for logistics sales professionals often include moving into leadership positions or specializing in a particular industry sector.
For those looking to break into this field, it’s essential to have a solid understanding of the industry standards and trends. Building strong relationships with clients and demonstrating expertise in supply chain management can also help advance one’s career.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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