Job Description
A consumer service management and rating platform offering wireless IoT solutions for customer feedback, surveys, and queue management systems is looking for a Network & IT Support Field Technician to join their team as they grow and expand their footprint. Their real-time data helps businesses monitor customer satisfaction, staff performance, and in-store operations through powerful cloud-based analytics.
????????????:
- Valid drivers license and own reliable transport
- 5+ years field experience
- Matric and relevant short courses
- Strong IT & IoT technical support skills
- Able to troubleshoot and resolve on-site issues
- Proficient in Google Workspace and reporting software
- Comfortable working in-office
- Willing to travel to client sites as needed
- Occasional travel (23 days every 12 months)
????????????????:
- Install, configure, and maintain IoT devices and network systems on client sites
- Provide on-site technical support, troubleshooting, and repairs
- Perform routine inspections, testing, and preventative maintenance
- Support computer hardware, software, and network connectivity issues
- Use call-out/site visit software for reporting and documentation
- Work closely with internal teams to ensure smooth deployments and service delivery
- Provide in-office support when not on site
- Ensure high standards of customer service and professionalism in all interactions
Contact Hire Resolve for your next career-changing move.
Apply for this role today, contact Sune Pienaar at Hire Resolve or on LinkedIn
You can also visit the Hire Resolve website: hireresolve.us or email us your CV: *****@*****.co.za
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise
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