Menu Close

Midrand: Field Support Engineer I

Advertisement



Job Description

We are seeking a skilled Field Support Engineer with over 2 years of experience in hardware diagnostics and IT field services. The ideal candidate will perform systematic hardware troubleshooting using HP and Lenovo tools, identify failing components, and document fault symptoms and resolutions. You will escalate complex issues to senior engineers while providing clear explanations to clients in non-technical terms. Strong customer service skills, time management for multiple service calls, and collaboration with service desk and remote teams are essential. CompTIA A, CompTIA Network, and OEM service certifications for HP and Lenovo are required to ensure a solid foundation in IT hardware support. What you’ll do: Hardware Diagnostics & Troubleshooting: Perform systematic hardware diagnostics using manufacturer tools (HP Support Assistant, HP PC Hardware Diagnostics, Lenovo Diagnostics) Identify failing components through visual inspection, POST codes, BIOS diagnostics, and hardware testing – Document fault symptoms, error codes, and resolution steps Escalate complex issues to senior engineers with detailed diagnostics data Your Expertise: 2 years hardware and IT Field Services experience (or strong aptitude) Basic HP/Lenovo knowledge (learning certifications) Customer service skills Ability to explain technical issues in non-technical terms Time management for multiple concurrent service calls Team collaboration with service desk and remote support teams Valid driver’s license, own transport Qualifications: CompTIA A (Essential) OEM Services Certification HP inc and Lenovo CompTIA N

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

View Job  Johannesburg: BI Analyst - Risk

About IT / Computing / Software Jobs in North Johannesburg

As the demand for technology and computing professionals continues to grow in North Johannesburg, the IT industry has become a common destination for job seekers. Typically, roles in this field require a strong foundation in computer systems, software development, and data analysis. Generally, companies in various sectors such as financial services, technology, and manufacturing often have IT departments that cater to their specific needs.

Typically, salaries for IT and computing professionals in North Johannesburg can vary widely depending on factors like experience, company size, and industry sector. Broadly speaking, junior roles may fall within the range of R300 000 to R500 000 per annum, while senior positions can range from R600 000 to R1 200 000 per year. However, please note that these are general estimates and actual salaries can differ significantly based on individual circumstances.

Common skills required for IT and computing roles in North Johannesburg include proficiency in programming languages such as Java, Python, or C++, experience with database management systems like MySQL or SQL Server, knowledge of cloud computing platforms like AWS or Azure, familiarity with agile development methodologies, and strong problem-solving and analytical skills. Additionally, many companies also value skills in areas like cybersecurity, data science, and artificial intelligence.

Industry sectors that commonly employ IT professionals include the financial services sector, technology industry, manufacturing sector, and healthcare sector. The technology industry is particularly prominent in North Johannesburg, with many multinational corporations having a presence in the city. Manufacturing firms, on the other hand, often require IT specialists to manage their supply chain and logistics operations.

For those looking to break into or advance their careers in IT and computing, there are various opportunities for professional development. Typically, this includes pursuing certifications like CompTIA A+ or Cisco CCNA, attending industry conferences and workshops, and participating in online training courses. Many companies also offer internal training programs and mentorship schemes to help employees develop new skills and take on additional responsibilities.

View Job  Johannesburg: Technical Sales Representative - JHB


This information provides general career guidance. Actual salaries and requirements vary by employer.



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Midrand, North Johannesburg


Job Seeker Tip

Use the STAR method (Situation, Task, Action, Result) when answering behavioral interview questions.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Kempton Park: Commissioning Fitter posted by Wipcorp Project Management

Jobs in Gauteng March 3, 2026
Gauteng Jobs in Gauteng Kempton Park Wipcorp Project Management

Qualified Artisan as a Fitter Knowledge of Pneumatics, Electrical & Mechanics Essential Able to work under pressure & within a…

View Job  Pretoria: Specialist Quality Assurance (Insurance) posted by AtripleA recruitment & temps
View Job

Johannesburg: Operations Manager

Jobs in Central Johannesburg March 3, 2026
Manufacturing

Operations Manager Location: Wadeville Germiston - Eastern Suburbs Contract Type: Contractor Seniority Level: 8-10 years experience Reporting to: Operations...

View Job

West Coast: Code 10 (Courier) drivers posted by The Workforce Group Ltd

Jobs in South Africa March 3, 2026
The Workforce Group Ltd tourism Travel

A leading South African online retailer is looking for highly competent (Code 10 drivers) to join our team in Richmond…

View Job

Cape Town Region: Content Writer posted by DB Recruitment

Jobs in Cape Peninsula March 3, 2026
arts & media Creative DB Recruitment design

Do you enjoy crafting compelling narratives to tell stories of products? A Proudly South African Brand is seeking a Content…

View Job

South Africa: Show room Consultants posted by DB Recruitment

Jobs in South Africa March 3, 2026
DB Recruitment Sales

We are recruiting on behalf of a leading luxury brand for two Showroom Consultant opportunities based in George . This…

View Job

Somerset West: Plumber

Jobs in Cape Peninsula March 3, 2026
Construction trades

Requirements: Fully qualified plumber Proven experience in new builds and construction projects Strong technical and problem-solving skills Reliable,...

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Central Johannesburg, Jobs in Midrand, Jobs in North Johannesburg, Jobs in Northern Suburbs

More Jobs in Your Area