Job Description
Maintains data storage and access by designing physical databases.
Responsibilities
Reporting
- Send instore reporting and ensure loaded on one drive.
- Check mandrel for failed instore reporting emails.
- Pull weekly robot reports for range housekeeping requirements.
- Pull weekly required housekeeping or relevant reporting (example potential phantom or a suggested order).
- Process aged stock reports and print for Gauteng and inland stores.
- Process feedback report or upload captured aged stock reporting to PBI.
- Development of reporting with sister company OJ.
- General report assistance.
Measure
- Quality of reports.
- Weekly reports completed.
- Aged stock reports printed.
- Feedback reports.
System Administration
- Saving and processing of stock files for system uploads.
- Maintaining SharePoint folders – save the work you do for ease of access by all.
- Maintain system dates and background tasks on Company website, to ensure our stock files are uploaded correctly and our system runs smoothly.
- Upload master files and site files
- Maintain the master site and master, master file.
- Work closely with developers on testing and updates to systems.
- Complete testing of changes to our system before we deploy to live.
- Validate data on all systems.
- Management of an automated account where applicable.
Measure
- System maintenance.
- File uploads.
- Quality of master file.
- System updates done.
Data capturing
- Capture aged stock feedback from team.
- Capture inventory count feedback and load to live.
Measure
- Accurately captured
Client Liaison
- Request client stock files from retailer or supplier. Weekly task.
- Request client bi data (aged stock, fill rate and sales YTD) Monthly task.
- Request an update of retailer site files.
- Set up users for Company staff and client store representatives
- Alert of new, closing, revamp, carnivals or other store activities.
- Work with the relevant CRM on your accounts to ensure good understanding and support.
Measure
- Client feedback.
- Staff and representatives set up.
- Alerts sent out timeously.
Minimum Requirements
- South African Unemployed youth between the ages of 18 and 34.
- Must not have participated on the YES programme before.
- Matric.
- Post matric certification (degree) in marketing or business is preferred.
- Minimum of 2 years experience in a setting of a similar nature, i.e. Data analytics.
Competencies and skills
- Attention to detail.
- Organised.
- Computer literate.
- Communication skills.
- Analytical.
- Ability to draw up reports.
- Goal driven.
- Motivated.
- Accurate.
Key Performance Areas
- Reporting.
- System Administration.
- Data capturing.
- Client Liaison.
Please consider your application unsuccessful when you have not heard from the Signa Opportunity team within two weeks of submitting your application.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Client Services/Sales Support Jobs in Gauteng
In Gauteng, South Africa, the client services and sales support sector is a common field with a steady demand for professionals who can provide exceptional customer service and administrative support to businesses. Typically, this industry is characterized by a mix of freelance and in-house roles, with many opportunities available across various sectors.
Salary ranges for client services and sales support positions in Gauteng are generally broad, depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may start within the range of R400 000 to R600 000 per annum, although this can vary widely. More experienced professionals can expect salaries ranging from R800 000 to R1,200 000 per annum or more. However, it is essential to note that these figures are only general guidelines and may not reflect actual salaries for specific companies or roles.
Common skills required for client services and sales support roles include excellent communication and interpersonal skills, the ability to work independently and as part of a team, proficiency in Microsoft Office applications, strong organisational and time management skills, and often, knowledge of CRM software and other industry-specific tools. Typically, candidates with experience in customer-facing roles or administrative positions tend to be well-suited for these types of jobs.
Many industries commonly employ client services and sales support staff, including financial services sector, technology industry, manufacturing sector, and more. These professionals may provide support to sales teams, manage customer relationships, and assist with administrative tasks such as data entry and record-keeping.
In terms of career development, client services and sales support roles can serve as a stepping stone for those looking to transition into more senior positions or pursue related careers in human resources, marketing, or business development. Typically, professionals who excel in these roles may be considered for promotions or transfer opportunities within their current organisation.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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