Bronkhorstspruit: Restaurant Manager posted by AtripleA recruitment & temps

About the Role

We are seeking an experienced Restaurant Manager to join our team at Bronkhorstspruit. The successful candidate will be responsible for overseeing all aspects of restaurant operations, ensuring exceptional customer service, and driving business growth.

Key Responsibilities

• Staff Management:

• Hiring, training, and supervising restaurant staff.

• Scheduling shifts and ensuring proper staff coverage.

• Conducting performance evaluations and providing feedback.

• Resolving any conflicts or issues among employees.

• Customer Service:

• Ensuring high levels of customer satisfaction through excellent service.

• Addressing customer complaints or concerns in a timely manner.

• Maintaining a friendly and welcoming atmosphere.

• Operations Management:

• Overseeing daily restaurant operations to ensure efficiency.

• Monitoring food and beverage preparation to ensure quality and consistency.

• Ensuring health and safety regulations are followed.

• Managing opening and closing procedures.

• Inventory and Supply Management:

• Ordering food, beverages, and supplies as needed.

• Managing inventory to reduce waste and prevent shortages.

• Coordinating with vendors and suppliers to negotiate pricing.

• Financial Management:

• Monitoring and managing the restaurant’s budget and financial performance.

• Analyzing sales reports and managing costs to maximize profitability.

• Handling cash management, including daily reconciliation of cash registers.

• Preparing financial reports for upper management or owners.

• Marketing and Promotions:

• Planning and executing marketing campaigns to attract customers.

• Managing social media accounts or working with marketing teams.

• Organizing promotions, events, and special offers.

• Menu Development:

• Collaborating with chefs or kitchen staff to develop menu items.

• Analyzing customer preferences and sales trends to adjust the menu.

• Ensuring the menu is cost-effective and aligns with the restaurant’s brand.

• Health and Safety Compliance:

• Ensuring the restaurant complies with all local health and safety regulations.

• Conducting regular inspections to maintain hygiene standards.

• Training staff on proper food handling and safety protocols.

• Customer Relationship Management:

• Building relationships with regular patrons to foster loyalty.

• Addressing customer feedback to improve service.

• Equipment and Maintenance:

• Ensuring that all equipment is functioning properly.

• Coordinating maintenance or repairs when necessary.

Requirements

• 2+ Years Experience in back and front restaurant management

Qualifications

None specified