Job Description
About the Role
The Duty Manager at Craven Cottage CC is responsible for overseeing daily operations, ensuring efficiency across all departments, and maintaining high standards of customer service. This role requires a strong leader with excellent communication skills to manage staff schedules, monitor performance, and address guest complaints.
Key Responsibilities
- Supervise, train, and motivate employees
- Manage staff schedules
- Monitor performance to ensure productivity
- Oversee daily operations for efficiency across front-of-house, events, and facilities
- Address guest complaints and resolve issues
- Ensure high standards of customer service are maintained at all times
- Enforce health, safety, and legal requirements and emergency procedures
- Act as a liaison between different departments and management
- Handle unexpected issues and incidents promptly and effectively
- Maintain logs of incidents and other required documentation for management review
Requirements
- Grade 12
- Diploma or equivalent in Tourism or Hospitality Management
- Minimum of 3 years of relevant experience in a similar role
- Well-groomed with strong interpersonal and communication skills
- Proficient in Microsoft Office applications
- Excellent communication, leadership, and problem-solving skills
- Strong customer service and conflict resolution abilities
- Ability to work under pressure and remain calm
Qualifications
- Formal education/certifications not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Game Ranger Jobs in Eastern Cape
The Game Ranger position is a highly sought-after role in Eastern Cape, South Africa, often requiring a unique blend of outdoor skills and conservation knowledge. Typically, game rangers work in protected areas such as national parks or wildlife reserves, where they are responsible for monitoring animal populations, enforcing conservation regulations, and providing educational programs for visitors.
Generally, the salary range for game rangers in Eastern Cape can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries ranging from R40 000 to R60 000 per annum, while more senior roles can command salaries between R80 000 to R120 000 per annum. However, it’s essential to note that these figures are only a rough guide, and actual salaries can vary significantly depending on individual circumstances.
Common skills for game rangers include strong communication and interpersonal skills, as well as the ability to work independently in challenging outdoor environments. Typically, candidates possess a degree or diploma in fields such as environmental management, conservation biology, or wildlife management, although experience in related roles, such as park rangering or guiding, can also be beneficial. Additionally, game rangers often require proficiency in first aid and firefighting techniques, as well as knowledge of animal behavior and ecology.
In terms of industry sectors, the financial services sector, technology industry, and manufacturing sector are common employers of game rangers. Other industries, such as tourism and environmental consulting, may also offer opportunities for individuals with relevant skills and experience. It’s worth noting that these industries often prioritize conservation and sustainability goals, making them a good fit for those passionate about wildlife and the outdoors.
In terms of career development, game rangers can progress to senior roles or take on specialized positions such as habitat management or research projects. Many organizations also offer training and development programs, which can help individuals enhance their skills and advance in their careers. With experience and additional education, game rangers can move into leadership positions, become conservation experts, or start their own businesses related to wildlife management and conservation.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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