Job Description
About the Role
Phakisa Holdings is seeking a skilled and experienced Pallet Controller to join our team in Bloemfontein. As a key member of our logistics operations, you will be responsible for ensuring timely and accurate processing, reporting, and reconciliation of pallet movements. You will work closely with our customers, CHEP, and logistics teams to improve financial control, customer experience, and operational compliance.
Key Responsibilities
- Reconcile backlogs that increase delaying month-end close
- Manage financial exposure through unresolved balances, unprocessed transactions, and rejected movements
- Improve customer experience, financial control, and operation compliance
- Resolve customer escalations due to delay query resolution and reporting
- Mitigate compliance and audit risks by addressing filing documentation and data integrity gaps
- Ensure timely daily processing, weekly reporting, and month reconciliation
- Reconcile pallet account and CHEP issues with movement
- Capture THAN’s and PCN’s via my CHEP and issue transactions via SAP
- Manage suspended and rejected movements and initiate corrective action
- Log all activities directly with CHEP
- Log escalations to the business where required
- Resolve general queries, including Pallet Movement Authorization, Transfer Hire Agreements, Loss investigations, and Logging collection and return orders when required
- Monitor EDI data integrity (where applicable)
- Support yard operations
- Conduct pallet quality inspections
- Report non-compliance or damages immediately
- Maintain accurate and compliance filing of all pallet documentation
- Liaise with problem customers to recover outstanding balances
- Communicate extended holding periods or excessive volumes to relevant internal stakeholders
- Provide electronic system support
- Maintain strong working relationships with customer stakeholders and operations teams
- Work closely with CHEP and logistics/operations teams
- Ensure issues are captured accurately and timeously
- Align on corrective actions and priorities
- Escalate ongoing or critical non-compliance matters to management
- Conduct stock counts and reconciliation, including offside locations
- Review and closure of outstanding queries and balance investigations
- Validate system data integrity across SAP, myCHEP, and EDI
- Identify long-standing balances and implement recovery actions documented
- Review pallet holding pattern and volume variances
- Ensure all documentation is complete, filed, and audit-ready
- Support month-end reporting and compliance requirements
- Improve financial control through timely reconciliation and reduced write-offs
- Reduce operational risk caused by unprocessed and rejected or non-compliant movements
- Enhance compliance and audit readiness
- Provide accurate reports for management decision-making
- Promote sustainable workload distribution, reducing dependency risk and burnout
Requirements
- Grade 12
- Clean criminal record
- Good communication skills
- 2-3 years of experience as a Pallet Controller
- Knowledge of SAP and CHEP systems
Qualifications
No formal qualifications are required for this position.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Logistics Sales Jobs in Free State
In the Free State province of South Africa, the logistics sales field is a rapidly growing sector that requires skilled professionals to manage and optimize supply chains for various industries. Typically, logistics sales roles involve coordinating with clients to understand their needs, providing solutions, and implementing effective strategies to improve efficiency and reduce costs. Generally, this role requires strong analytical skills, attention to detail, and excellent communication abilities.
The salary range for logistics sales positions in the Free State can vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. While broad estimates suggest that entry-level roles may start at around R400 000 – R600 000 per annum, with significant experience, salaries can increase to upwards of R1 million – R2 million per annum. However, it’s essential to note that these figures are general estimates and actual salaries may differ based on individual circumstances.
Common skills required for logistics sales roles include strong analytical and problem-solving abilities, excellent communication and interpersonal skills, attention to detail and organizational capabilities, technical knowledge of supply chain management and logistics systems, ability to work under pressure and manage multiple tasks simultaneously. Other essential skills include adaptability, flexibility, and a willingness to continuously learn and develop new skills.
Logistics sales roles are commonly found in various industries such as financial services sector, technology industry, manufacturing sector, and e-commerce businesses. The demand for skilled logistics professionals is high across these sectors, driven by the need for efficient supply chain management and cost reduction.
Career development opportunities for logistics sales professionals can range from specialized roles within a company to senior leadership positions or even entrepreneurship. Typically, experienced logistics sales professionals may be considered for middle-management positions or start their own businesses, leveraging their expertise to drive growth and innovation in the sector. Generally, career progression is based on individual performance, industry knowledge, and adaptability.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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