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Cape Town City Centre: Commercial Service Lead – Johannesburg and Cape Town

Job Description

Commercial Service Lead – Johannesburg and Cape Town – Commission Drive the growth, profitability, and operational excellence of our service portfolio in this dynamic Commercial Service Lead role. About Our Client The provided specification does not contain information about the company identity or what the company does. The Role: Commercial Service Lead The purpose of the role is to drive the growth, profitability, and operational excellence of the service portfolio. The main focus areas involve ensuring customer retention, expanding the existing portfolio, securing new service contracts, and aligning day-to-day service delivery with the commercial strategy. This involves working closely with operations, sales, and customer teams to maximize revenue and elevate customer satisfaction. Key Responsibilities Coordinate, prepare, and negotiate commercial offers and service agreements with clients while protecting depot revenue. Maintain and elevate customer relations through regular interaction, proactive feedback management, and resolving claims and complaints. Analyze current, past, and potential new customers to identify expansion opportunities and map out key contact persons. Track contract profitability, monitor the sales pipeline, and report on contract status, risks, and opportunities to leadership. Maintain vigilance to detect early warning signs of dissatisfaction or contract cancellation, and identify potential contractual risks to develop mitigation plans. Ensure strict compliance with legal, regulatory, and internal company policies related to commercial contracts, and inspect completed service work to meet standards. About You Proven track record in contract sales, commercial negotiations, or business development. Tertiary qualification, preferably in Business Management, Sales, or a related field. Strategic thinking, strong commercial awareness, basic knowledge of sales processes, negotiation tactics, and deal-closing capabilities. High level of attention to detail during contract reviews, basic knowledge of Health and Safety regulations, and close adherence to corporate procedures. Strong project management abilities alongside excellent communication and presentation skills. Highly collaborative with strong interpersonal skills and a team-oriented mindset. Driven by a high level of integrity, dependability, a strong sense of urgency, and a results-oriented approach. Resilient and highly adaptable when operating within fast-paced business environments.

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About Sales Jobs in Cape Town Region

Cape Town’s sales landscape is shaped by the city’s strong economy, diverse industry base, and growing demand for innovative solutions. Typically, sales professionals in this region can expect to find opportunities across various sectors, including technology, financial services, manufacturing, and e-commerce. Generally, these roles require a combination of interpersonal skills, business acumen, and technical knowledge to drive revenue growth and customer satisfaction.

In terms of compensation, salaries for sales positions in Cape Town vary widely depending on factors such as experience, company size, industry sector, and individual performance. Typically, common salary ranges for entry-level sales roles start around R200 000 – R400 000 per annum, with experienced professionals earning upwards of R600 000 – R1 million or more. However, it is essential to note that these figures are broad estimates and may not reflect actual salaries for specific job openings.

Common skills required for success in sales roles include strong communication and interpersonal skills, the ability to build rapport with customers and stakeholders, a solid understanding of industry trends and market dynamics, and proficiency in CRM software and sales tools. Often, sales professionals also benefit from technical knowledge in areas such as data analysis, marketing, or product development. In addition, many employers place a high value on sales candidates with strong business acumen, problem-solving skills, and the ability to work independently.

Sales roles can be found across various industries, including technology, financial services, manufacturing, and e-commerce. The financial services sector, for example, commonly employs sales professionals to build relationships with clients and promote financial products. Similarly, the technology industry often requires sales talent to drive revenue growth through product sales and partnerships. Manufacturing and e-commerce sectors also frequently rely on skilled sales professionals to expand their customer base and increase market share.

Career development opportunities are available in sales roles, with many employers investing in training and development programs to enhance employee skills and knowledge. Typically, successful sales professionals can expect to progress to leadership roles or transition into specialized areas such as account management, business development, or sales strategy. With experience and a strong track record of performance, sales talent can also pursue opportunities in related fields such as marketing, product management, or entrepreneurship.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Cape Peninsula, Jobs in Cape Town City Centre, Jobs in Cape Town Region

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