Cape Town: Infrastructure Lead posted by Hire Resolve

About the Role

As the Infrastructure Lead at Hire Resolve, you will act as the Traffic Controller and Knowledge Hub of our infrastructure department. You will ensure that technical expertise across a diverse property portfolio is codified into clear operational systems. This role requires converting high-level engineering strategies into actionable scopes, preventative maintenance plans, and process documentation to guarantee seamless portfolio operations.

Key Responsibilities

• Develop and maintain Standard Operating Procedures (SOPs) for all technical systems (e.g., solar grids, borehole pumps, HVAC).
• Draft technical Scope of Work documents for contractors with clear, measurable requirements.
• Maintain a digital repository of as-built drawings, manuals, and technical specifications.
• Build and manage an annual preventative maintenance calendar for all properties.
• Provide technical guidance to Property Coordinators during on-site maintenance.
• Conduct technical audits to verify completion and compliance with standards.
• Coordinate unique infrastructure requirements for special sites (e.g., conservation areas).
• Manage vacant property protocols, including security and maintenance.
• Ensure adherence to OHS, safety, and site-access rules for contractors and staff.
• Coordinate emergency responses for critical system failures.
• Review contractor proposals to ensure accuracy and prevent unnecessary work.
• Act as Level 2 escalation for technical deviations identified by coordinators.
• Collaborate with Head of Infrastructure, Compliance Lead, and internal stakeholders.
• Schedule and track inspections required for Certificates of Compliance.
• Prepare documentation for insurance audits or statutory inspections.
• Ensure maintenance work respects zoning, building lines, and title deed restrictions.
• Partner with internal teams (Operations, Property, Compliance, Development Leads) and contractors to ensure smooth handovers and capture technical know-how.

Requirements

• Bachelor’s degree in Engineering, Facilities Management, or related technical field (preferred).
• Extensive experience in infrastructure management, building systems, or facilities administration.
• Proven experience developing SOPs, scopes of work, and preventative maintenance plans.
• Strong knowledge of building systems: plumbing, electrical, structural, HVAC, solar grids, boreholes.
• Organisational skills to manage schedules and data across a multi-site portfolio.
• Systemic thinking and problem-solving skills to identify and resolve process gaps.
• Ability to convert technical concepts into clear documentation.
• Leadership readiness to take full responsibility for infrastructure operations if required.
• Proficiency in project management tools such as monday.com or similar.
• Experience in multi-site property management or managing large infrastructure portfolios is highly advantageous.

Qualifications

No formal education or certifications are specified.