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Cape Town Region: Retail Store Assistant – Blomtuin, Bellville posted by Dis-Chem Pharmacies

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Job Description

About the Role

We are seeking a highly skilled and customer-focused Retail Store Assistant to join our team at the Blomtuin store in Bellville, Cape Town. As a key member of our retail team, you will play a vital role in ensuring the smooth operation of the store, providing exceptional customer service, and contributing to the overall success of our business.

Key Responsibilities

  • Manage and report all customer compliments and complaints to management.
  • Establish a professional relationship with customers.
  • Ensure all customer stock queries are dealt with and resolved.
  • Maintain effective external communication with customers when they require feedback.
  • Assist customers with any enquiries and refer customers to the appropriate departments where applicable.
  • Adhere to the customer turnover per hour rate as per company benchmark.
  • Manage the shorts and overs at the point of sale, including the floats.
  • Manage refund and return transactions.
  • Ensure that back shopping and returned goods are handled correctly.
  • Verify and review deliveries and invoices for total accuracy.
  • Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
  • Manage and control high risk stock.
  • Prepare the run reconciliation on a daily basis.
  • Prepare, order, and receive branch change requirements to ensure cashiers have enough change to provide best customer service levels.
  • Maintain effective liaison between relevant parties.
  • Maintain effective document control, including but not limited to float, petty cash, and cash on hand.

Requirements

Basic computer skills (Word, Excel, and Outlook). SAP. Retail experience

Qualifications

Formal education/certifications: Grade 12 / Matric

Salary & Benefits

Market-related salary. Medical aid. Provident fund. Staff account

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Transport / logistics / warehouse Jobs in Western Cape

The transport, logistics, and warehouse sector in the Western Cape is a vital component of the region’s economy, often playing a crucial role in the supply chain management of various industries. Typically, this field is characterized by high demand for skilled workers, driven by the growth of e-commerce and international trade. Generally, professionals with expertise in this area can expect a competitive job market with opportunities for career progression.

In terms of salary expectations, it’s common to see broad ranges varying between R400 000 to R700 000 per annum, depending on factors such as experience, company size, and industry sector. However, please note that these figures are approximate and may not reflect actual salaries in specific roles or companies. Typically, senior positions with specialized skills, such as logistics management or supply chain optimization, command higher remuneration packages.

Common skills required for transport, logistics, and warehouse roles include proficiency in transportation management systems (TMS), experience with inventory management software, knowledge of warehousing regulations, strong analytical and problem-solving abilities, excellent communication skills, physical stamina to perform manual tasks, and the ability to work effectively in a team environment. These skills are often developed through formal education or on-the-job training, but many employers also place significant emphasis on continuous professional development.

The transport, logistics, and warehouse sector is commonly found in various industries, including manufacturing, retail, e-commerce, and financial services. Companies in these sectors often require skilled professionals to manage their supply chains, handle inventory, and coordinate transportation. Typically, opportunities for career progression exist within these industries, with potential career paths including management roles, operations management, or specialized consulting positions.

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Career development opportunities are available through various routes, such as pursuing higher education qualifications, obtaining industry-specific certifications, or taking on leadership roles within the company. Many employers also offer training programs and mentorship schemes to support the growth of their employees. By developing relevant skills and staying up-to-date with industry trends, job seekers in this field can expect a rewarding career with opportunities for professional growth and development.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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