Centurion: Account Manager – IT Sector / Public Sector posted by Be Different Recruitment

About the Role

We are seeking an experienced and skilled Account Manager to join our team in the IT sector, with a focus on public sector clients. As a Centurion, you will be responsible for generating new business, managing existing customer relationships, and driving revenue growth.

Key Responsibilities

• Generate New Business and Revenue:
• Ensure additional growth in the customer through cross-selling and upselling opportunities across our product stack
• Source new business and increase sales opportunities for all customers
• Maintain and manage the customer base, ensuring that requests are managed and handled, including submitting new proposals and managing tender opportunities
• Account Management:
• Manage all assigned accounts and customer relationships, linking with key senior stakeholders
• Ensure strong relationships through regular site visits and regional manager interlocks to maintain continuous engagement
• Customer campaign management in a B2C environment
• Continuous opportunity engagement and customer escalation management
• Regular face-to-face engagements to maintain the account
• Manage commercial negotiations with customers, including increases and pricing adjustments, as well as new customer commercial requirements
• Maintaining and Retaining Existing Clients:
• Maintain existing business through daily engagement with existing clients to remain abreast of their requirements and movements in the account

Requirements

• Matric or equivalent NQF Level Qualification
• Sales Certificate Experience (Advantageous)
• 3 – 5 years sales experience in the public sector environment
• ICT industry related experience
• B2B and B2C experience
• Technically astute with the ICT industry product landscape
• Basic understanding of the ICT industry and public sectors
• Sales core competencies, including negotiation and dialogue skills
• Experience in the sales journey discussions and tailoring approaches to specific clients
• Able to close deals and possess selling skills
• Ability to resolve complex scenarios
• Ability to understand and build relationships with customers
• Updating of pipeline
• Product knowledge

Qualifications

No formal education or certifications are required for this role.

Salary & Benefits

Salary details will be discussed during the interview process.