Menu Close

Gauteng: Customer Service Collection Agent posted by Energy at Work Projects

Advertisement



Job Description

About the Role

You’ll be the smooth operator behind the scenes—recovering outstanding debts like a pro while keeping customer relationships cool, calm, and collected. It’s all about striking that perfect balance: firm when it counts, empathetic when it matters.

Key Responsibilities

  • Handle outbound & inbound recovery—contact customers via phone & email to negotiate payments
  • Perform account analysis—understand payment behaviour & reasons for delinquency
  • Set up realistic payment plans to reduce Days Sales Outstanding (DSO)
  • Keep detailed records of all interactions, promises to pay & arrangements in CRM systems
  • Manage dispute resolution—escalate valid billing issues for quick turnaround
  • Ensure full compliance with NCA, Debt Collectors Act & fair collection practices

Requirements

1–3 years in collections, credit control, or a fast-paced call center

Smooth negotiation skills that get results

Clear, confident communication

A head for numbers—interest rates don’t scare you

Excel basics (vlookups, data entry) + debt recovery systems

Fluent in English (read, write, speak)

Clean ITC & criminal record

Matric (RE & FAIS)

Salary & Benefits

Not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Business Intelligence Jobs in Gauteng

Gauteng, the largest economic hub in South Africa, is home to a thriving Business Intelligence (BI) job market. Typically, BI professionals play a critical role in helping organisations make data-driven decisions by analyzing and interpreting complex data sets. Common industries that employ BI specialists include the financial services sector, technology industry, and manufacturing sector.

View Job  South Africa: Business Development Consultant posted by SPECD (Pty) Ltd

In terms of salary expectations, Business Intelligence professionals in Gauteng can generally expect to earn salaries within the range of R600 000 to R1,200 000 per annum, depending on factors such as experience, company size, and industry sector. However, it’s essential to note that actual salaries may vary significantly due to individual circumstances, with senior positions or those in large corporations often commanding higher salaries.

Common skills required for a Business Intelligence role include proficiency in data analysis software (such as Microsoft Power BI), strong programming skills (often in languages like SQL and Python), experience with data visualisation tools, business acumen, and excellent communication skills. Other important skills include data mining techniques, statistical knowledge, and the ability to work effectively in a team environment.

Industry sectors commonly employing Business Intelligence professionals include financial services, technology, manufacturing, and retail, among others. These roles often require individuals to have a broad understanding of business operations, market trends, and customer needs.

For career development purposes, Business Intelligence professionals can expect to progress through various stages, from junior analyst roles to senior BI manager positions. Typically, this requires ongoing education and training in emerging technologies like machine learning and artificial intelligence. Additionally, opportunities for professional certification (e.g., Certified Data Analyst) and participation in industry conferences and networking events are often valuable for career advancement. By focusing on developing a strong skill set and staying up-to-date with industry trends, BI professionals can position themselves for success in the Gauteng job market.


This information provides general career guidance. Actual salaries and requirements vary by employer.

View Job  Bloemfontein: PLAAS BESTUURDER VRYSTAAT posted by rectitude recruit



GO APPLY NOW

Safe & secure application process

Advertisement


Advertisement



Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in Gauteng, Gauteng


Job Seeker Tip

Always arrive 10-15 minutes early for interviews to show punctuality and reliability.

How to Apply

Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.

JVR Jobs connects you with employers – we don’t process applications directly.

Latest Job Opportunities

Cape Town: Warehouse Manager posted by Hire Resolve

Jobs in Cape Peninsula April 15, 2026
Hire Resolve Other Clearing and Forwarding

A leading logistics company situated in Cape Town is urgently seeking the expertise of an experienced Warehouse Manager to join…

View Job  Johannesburg: YES Programme Kia SA (Gauteng, Western Cape, KZN, Limpopo, Mpumalanga) posted by Motus Corporation
View Job

Cape Town: Buyer posted by Hire Resolve

Jobs in Cape Peninsula April 15, 2026
Hire Resolve Other Clearing and Forwarding

Hire Resolve's client is seeking a skilled and experienced Buyer to join their team in the food industry in the…

View Job

Cape Town: Electrician posted by Hire Resolve

Jobs in Cape Peninsula April 15, 2026
Hire Resolve Other Manufacturing

A leading food manufacturing company situated in Cape Town is urgently seeking the expertise of an experienced Electrician to join…

View Job

Johannesburg: Operations Manager posted by Hire Resolve

Jobs in Central Johannesburg April 15, 2026
Hire Resolve Other Manufacturing

A leading food manufacturing company situated in the Gauteng is urgently seeking the expertise of an experienced Production Manager to…

View Job

Johannesburg: Production Planner posted by Hire Resolve

Jobs in Central Johannesburg April 15, 2026
Hire Resolve Other Manufacturing

A leading food manufacturing company situated in Gauteng is urgently seeking the expertise of an experienced Production Planner to join…

View Job

Cape Town: QA Manager posted by Hire Resolve

Jobs in Cape Peninsula April 15, 2026
Hire Resolve Other Manufacturing

A leading food manufacturing company situated in Cape Town is urgently seeking the expertise of an experienced QA Manager to…

View Job

Browse Employers

View All

Job Alerts


Share this to someone who needs a job:
Posted in Jobs in Gauteng, Jobs in South Africa

More Jobs in Your Area