Job Description
About the Role
We are seeking a highly organised and detail-oriented Key Accounts Administrator to manage the end-to-end order flow process across key retail accounts in Johannesburg. This critical role ensures that orders are processed accurately, deliveries are coordinated efficiently, and communication between internal teams and retail partners is seamless.
Key Responsibilities
- Manage the full order lifecycle from order placement through to delivery
- Capture and maintain accurate sales orders within ERP systems (iSync, Odoo, or similar)
- Monitor order progress, stock availability, and delivery timelines
- Ensure orders are fulfilled on time and in full (OTIF)
- Act as a key point of contact for major retail accounts and chain stores
- Coordinate delivery bookings with retailers and ensure compliance with their systems and requirements
- Maintain ongoing communication with buyers, planners, and retail stakeholders
- Ensure adherence to retailer SLAs, compliance standards, and booking processes
- Coordinate dispatch, deliveries, and distribution schedules
- Liaise with warehouse teams, logistics partners, and couriers
- Track shipments and proactively resolve delivery delays or discrepancies
- Ensure accurate delivery documentation and confirmations
- Maintain accurate data across ERP systems (iSync, Odoo, or similar platforms)
- Generate and manage reports, order trackers, and Excel-based dashboards
- Support general administrative and operational tasks
Requirements
- 3–5 years’ experience in a Key Accounts Administrator / Sales Administrator / Order Coordinator role
- Experience within fashion, footwear, retail, or FMCG environments (highly advantageous)
- Strong understanding of chain store processes and delivery coordination
- Proven experience working with ERP systems (e.g. iSync, Odoo, SAP, Pastel, Syspro or similar)
Qualifications
- Advanced proficiency in Microsoft Excel (essential)
Salary & Benefits
- No salary information available
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Transport / logistics / warehouse Jobs in Gauteng
The transport and logistics sector in Gauteng is a vital component of the country’s economy, with various industries relying on efficient supply chains to operate effectively. Typically, job seekers in this field can expect to find employment opportunities across different sectors, including manufacturing, e-commerce, and financial services.
When it comes to salary expectations, it’s essential to note that salaries for transport and logistics roles can vary widely depending on factors such as experience, company size, and industry sector. Generally, junior positions may start in the range of R30 000 to R50 000 per annum, while more senior or specialized roles can command higher salaries, often ranging from R70 000 to R120 000 per annum. However, these figures are only a rough guide, as actual salaries can differ significantly depending on various market and company-specific factors.
Common skills required for transport and logistics roles include strong organisational and communication skills, as well as attention to detail and analytical thinking. Typically, candidates with experience in supply chain management, transportation management systems, or warehouse operations will be well-suited for these types of positions. In addition, knowledge of logistics software, freight forwarding, or customs clearance procedures can also be an asset.
Industries that commonly employ transport and logistics professionals include manufacturing, e-commerce, financial services, and technology companies. These sectors often require efficient and reliable supply chain management to meet demand and stay competitive in the market.
For those looking to develop their careers in this field, opportunities for growth and development are available. Typically, junior roles may start as warehouse assistants or dispatcher positions before moving on to more senior roles such as operations manager or logistics coordinator. With experience and further training, professionals can progress to leadership positions, specialising in areas such as supply chain management or transportation planning.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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