Job Description
Key Responsibilities:
- Training Needs Assessment – Identify training needs through analysis of organisational goals, performance gaps, and employee skills. Consolidate data for different reasons and activities. Work with the L&D Lead to decide on courses to be assigned to employees and where necessary sources for training content or training providers.
- Delivery – Facilitate training sessions using various instructional techniques, such as face-to-face, group discussions, role-playing, and observation.
- Evaluation – Assess the effectiveness of training programs through participant feedback, performance improvement metrics, and other evaluation methods. Provide feedback to the business on ROI.
- Continuous Improvement – Conduct annual updates and refine training materials and methods based on feedback, changing business needs, and industry best practices. Utilize LMS platforms for online learning and virtual classrooms to deliver training efficiently.
- Coordination – Coordinate with subject matter experts, department heads, and other stakeholders to ensure training aligns with organizational objectives.
- Regulatory frameworks SETA, Consolidate all regulatory compliance in preparation for the Workplace Skills Plan and Annual Training Report. Monitor if all the training champions submit their reports
- Onboarding Programs – Include responsibility for designing and implementing onboarding programs for new hires to ensure they integrate seamlessly into the organization.
- Employee Development Plans – Collaborate with department heads to create individualized employee development plans based on career aspirations and organizational goals
- Diversity and Inclusion Training – Develop or source training programs focusing on fostering diversity, equity, and inclusion within the workplace.
- Global Learning Trends – Stay updated on global learning trends to introduce innovative and effective training strategies.
QUALIFICATIONS & EXPERIENCE
- Bachelors degree in Industrial Psychology, Human Resources, Education, or a related field
- ODETD NQF 6 Qualification (Advantage)
- Min 1 year in Training Program Design: Extensive experience in content development & LMS administration.
- Vendor Management
- Stakeholder management
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in Gauteng
Gauteng, the economic hub of South Africa, is home to a diverse range of industries that cater to various sectors of tourism and hospitality. Typically, job opportunities in this field are abundant, with many companies seeking skilled professionals to manage and operate their establishments. However, the job market can be competitive, and it’s essential for job seekers to have a clear understanding of the industry trends and requirements.
When it comes to salary ranges, those working in tourism and hospitality in Gauteng typically expect broad-based compensation packages that reflect their experience, qualifications, and industry sector. Generally, salaries in this field can range from R500 000 to R2 million per annum, although these figures are subject to variation depending on factors such as the size of the company, industry sector, and individual performance.
Common skills required for roles in tourism and hospitality include excellent customer service skills, strong communication and interpersonal abilities, a solid understanding of operations management principles, attention to detail, analytical thinking, problem-solving skills, and adaptability. Typically, companies also look for professionals with experience in hotel management, event planning, or other related fields.
The industry sectors that commonly employ tourism and hospitality professionals include the financial services sector, technology industry, manufacturing sector, and leisure and entertainment industries. These sectors often have a high demand for skilled staff to manage their establishments, events, and operations.
Career progression paths in this field are generally linear, with opportunities for advancement into senior management positions or specialized roles such as hotel ownership, event planning, or tourism development. Typically, professionals in this field can expect to gain experience, build their skills, and progress through the ranks, with potential for career growth and development within established companies or as entrepreneurs.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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