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Johannesburg: Operations Manager – Rosebank posted by Phoenix Recruitment

Job Description

Luxury Hotel based in Rosebank , part of an international group is looking for an experienced Operations Manager. We are seeking a visionary and commercially astute candidate to orchestrate the seamless performance of this distinguished property. This role ensures flawless guest journeys, uncompromising brand standards , and inspired leadership across all operational divisions. The Operations Manager is entrusted with the stewardship of daily operations , partnering with HOD’s to deliver extraordinary guest satisfaction while safeguarding efficiency, profitability, and the hotel’s global reputation . As a key member of the executive team , you will shape the future of one of the world’s most iconic hospitality destinations. Duties: Curate and oversee every aspect of the guest experience, from arrival to departure, ensuring an atmosphere of refined ultra luxury Uphold Michelin Key standards and elevate service benchmarks beyond expectation Inspire and guide departmental leaders to achieve operational brilliance and collaborative synergy Safeguard the elegance of rooms, public spaces, and facilities with meticulous attention to detail Champion guest recognition, VIP experiences, and bespoke service recovery Drive operational productivity, cost discipline, and revenue optimisation Contribute to strategic budgeting, forecasting, and long-term business planning Ensure compliance with governance, financial controls, and statutory obligations Cultivate, mentor, and empower teams to embody the spirit of ultra luxury hospitality Represent Operations at the highest level of executive forums Requirements: Grade 12 A formal hospitality qualification Minimum of 2 years’ experience as an Operations Manager or Rooms Division Manager within a well-known international brand Proven success as an Operations Manager / Director of Rooms / Senior Rooms Leader in an ultra-luxury or Michelin Key property Inspirational leadership with sharp operational and commercial insight Mastery of Rooms, Housekeeping, Engineering, and Guest Services operations Experience managing complex teams and diverse departments Passion for guest centric excellence and bespoke service delivery South African citizen, or foreign national with permanent residency status

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Gauteng

In the Gauteng region, the catering and hospitality industry is a thriving sector that employs a diverse range of professionals. Typically, job seekers can expect to find a mix of entry-level and experienced roles in this field, with common positions including chefs, waiters, event coordinators, and hotel management staff. Generally, the demand for skilled workers in this industry remains strong, driven by the growing tourism and events sectors in South Africa.

In terms of salary expectations, it’s difficult to provide a precise figure due to variations caused by factors such as experience, company size, and industry sector. However, broad ranges can be provided. Typically, entry-level positions within catering and hospitality may fall within the range of R20 000 to R40 000 per annum, while experienced roles can command salaries ranging from R60 000 to R120 000 or more, depending on the specific requirements of the position.

Common skills required for careers in catering and hospitality include excellent communication and interpersonal skills, attention to detail, and the ability to work under pressure. Other essential skills include basic knowledge of food preparation and presentation, customer service skills, and experience with event management software. In addition, many employers place a high value on staff certification, such as a Food Safety Certificate or Hospitality Diploma.

The catering and hospitality industry is diverse and encompasses various sectors, including the financial services sector, technology industry, manufacturing sector, and more. Many companies within these industries require skilled workers to manage their catering and event needs. Commonly, roles are found in urban areas such as Johannesburg and Pretoria, where there is a high concentration of businesses and events.

For those seeking to advance in their careers within this field, opportunities for professional development exist throughout the industry. Typically, career progression can be achieved through experience, training, and certification. Many employers offer internal training programs or sponsorship for further education, which can provide a competitive edge in the job market. Overall, catering and hospitality professionals can expect to find rewarding and challenging roles within this dynamic sector, with opportunities for growth and development throughout their careers.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Central Johannesburg, Jobs in Gauteng, Jobs in Johannesburg, Jobs in South Africa

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