Job Description
About the Role
We are seeking an experienced Operations Engineer to join our team in Menlyn, responsible for supporting business processes and delivering system solutions that meet quality and delivery requirements.
Key Responsibilities
- Understand business requirements and prepare AS-IS and TO-BE documents for functional and/or technical design documents
- Prepare system/technical documentation according to ISO standards
- Proactively propose solutions to improve support of new business processes
- Review and present proposed system solution to IT Project Manager/Ledger and User Management or System owner (PDO)
- Execute required changes through configuration
- Develop system solutions in line with quality and delivery requirements
- Interact with consultants of other modules for Integration requirements
- Prepare test data and documentation, conduct Unit tests, Regression tests, System Integration security tests, including recording of results and change management activities
- Prepare User manuals and conduct training to business process owners (PDO)
- Plan go live milestones, plan, prepare, and execute migration, cutover, and Go-Live as well as post Go-Live support activities
- Interact with clients through meetings, calls, and emails
- Support troubleshooting, resolving, and closing of Production Support tickets within defined SLAs (Service Level Agreements)
- Analyse and scope End-user authorisation roles
- Update and maintain documentation as existing systems functionality is changed
- Coach and give training to fellow colleagues and users when required
- Execute according to the Agile Methodology and attend all team meetings, including Stand-ups, Sprint Review, Sprint Retrospectives, Sprint Planning meetings etc.
- Meet with end users and gather requirements
- Daily use of the Agile Tool Chain, as per updates required by respective feature teams
Requirements
- IT Degree/Diploma or Equivalent experience
- Experience in leading teams
- Minimum of 5-7 years IT working experience
- ITIL process knowledge and work experience (Required)
Qualifications
- Formal education/certifications not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About IT / Computing / Software Jobs in Pretoria
In Pretoria, the IT and computing sector is a thriving industry with a growing demand for skilled professionals. Typically, job seekers in this field can expect to find a range of opportunities across various sectors, including technology, finance, and healthcare. This growth is driven by the increasing reliance on digital technologies in businesses and government institutions.
When it comes to salaries, there are broad ranges to consider, depending on factors such as experience, company size, and industry sector. Generally speaking, entry-level positions tend to start around R400 000 – R600 000 per annum, while more senior roles can command salaries ranging from R800 000 – R1.5 million or more, depending on the specific requirements of the position.
Common skills required for IT and computing roles in Pretoria include proficiency in programming languages such as Java, Python, or C++, as well as experience with software development methodologies like Agile or Scrum. Additionally, strong analytical and problem-solving skills are often essential, as are excellent communication and collaboration abilities. Other important skills include data analysis and interpretation, cloud computing, and cybersecurity.
The technology industry is a significant employer of IT professionals in Pretoria, particularly for large multinational companies like Google and Microsoft. Financial services firms also commonly require skilled IT staff to manage their systems and infrastructure. Other sectors that frequently hire for IT roles include the manufacturing sector, where companies need to invest in automation and data analytics technologies.
Career development opportunities are available across various levels of experience, from junior developer positions to senior leadership roles. Typically, career progression involves taking on additional responsibilities, pursuing further education or certifications, and staying up-to-date with industry trends and emerging technologies. Many employers also offer training and development programs to help employees build new skills and advance in their careers.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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