Port Elizabeth: Technical Broker

About the Role

The Technical Broker role is a critical component of our large commercial and corporate insurance operations in Port Elizabeth. The successful candidate will be responsible for driving profitable retention and fee optimisation, delivering differentiators on strategic accounts, and providing exceptional stakeholder servicing at a senior level.

Key Responsibilities

• Complexity of accounts: Large/complex corporate risks; leads non-traditional program design; sets placement strategy.
• Decision rights: Interpretation-level; determines market approach and bespoke terms; mentors TBs.
• Financial impact : Drives profitable retention and fee optimisation; delivers differentiators on strategic accounts.
• Risk exposure: High due to complexity and materiality; accountable for defensible advice and compliance on major portfolios.
• Learn and research about clients’ business, industry, and relevant macro environments to provide relevant service and advice.
• Draft and reach set financial targets
• Collaborate with Account Executives on how to service target clients
• Retain satisfied target clients
• Develop profitable accounts along with a mutually beneficial partnership with clients
• Drive the full and integrated renewal process
• Plan and include claims and risk team into pre-renewal and post renewal meetings for every renewal
• Identify areas clients may be exposed in/using their business description – identifying potential gaps in cover, especially more specialist risks
• Highlight such to AEs for discussion with the client, explaining the reasoning for such cover in client meetings
• Provide savings for the client where they are over insured
• Obtain alternate quotes if necessary
• Identify insurers and clients that we can benefit off a 2,5% risk management fee
• Immersion into clients at all levels
• Suggest adjustments to Broker Advice Fees by CPIX annually and implement fees where none applies
• Challenge/suggest to AEs additional fees for example large loss claims management fee
• Invoice on or before renewal date to increase interest earned (not premium financed) and keep track of age analysis

Requirements

• Matric NQF 6 Short Term Insurance qualification or similar Authorised Representative with the FAIS Fit and Proper requirements
• Exceptional accuracy skills
• RE 5 5 years experience in Short Term Insurance in large Commercial and Corporate

Qualifications

(None mentioned)

Salary & Benefits

(None mentioned)