Pretoria: IT Infrastructure Engineer

About the Role

We are seeking an experienced IT Infrastructure Engineer to join our team in Pretoria, South Africa. The successful candidate will be responsible for managing and supporting our data centre environments, ensuring the smooth operation of our Microsoft-based systems and cloud infrastructure.

Key Responsibilities

• Identify, analyse, troubleshoot, and resolve infrastructure problems affecting users’ ability to perform.
• Manage ICT-related datacentre infrastructures.
• Install, configure, maintain, support, and upgrade server hardware, storage hardware, tape libraries, and other hardware in the datacentre environment and any other current or future infrastructure.
• Create scalable virtual machines, implement storage solutions, configuration of virtual networking, back up and share data that connect to Microsoft Azure and on-premises sites.
• Manage and deploy patch levels on software and roll-ups of all firmware on hardware.
• Install, configure, maintain, support, and upgrade Microsoft server-based operating systems including Active Directory and other platforms such as Linux used in production, non-production (development and user acceptance testing), testing lab, and disaster recovery environments.
• Install, configure, maintain, support, and upgrade file management platforms (File server), Microsoft OneDrive, and any other platforms.
• Install, configure, maintain, support, and upgrade of all communications and collaborations solutions such as Microsoft Exchange Server 2016/19 and online, Microsoft Teams collaboration, phones, audio visual platforms, and any other platforms that might be introduced in the environment in future.
• Manage Microsoft Azure subscriptions and tenants including Microsoft Office365, OneDrive, SharePoint online, and any other products including network traffic, implement Microsoft Azure Active Directory, secure identities, and monitor services and support physical and virtual environments including Azure tenants and Azure Stack hyperconverged infrastructure (HCI) for best performance.
• Manage Commvault backup and archiving of systems and data.
• Perform daily health checks on the production environments.
• Configure, optimize, integrate, and automate alerts, events, management, and reporting tools for the management of ITSM and monitoring services.
• Develop and maintain Standard Operation Procedure (SOP) documentation and low-level configuration.
• Create remediation plans for all system deployment and modifications and document them.
• Coordinates with other Information Technology areas to resolve problems.

Requirements

• Degree or Diploma in IT or equivalent.
• ITIL Foundation Certification – essential.
• Certificates in VMWare (VCP) or Hyper-V.
• A or N and MCSE or MCIPT certifications advantageous.
• 6 years plus experience in managing and supporting data centre environments and Microsoft server-based operating systems including Active Directory, Microsoft Azure Cloud, Microsoft Exchange Server 2016/2019, and Exchange online environment.
• Familiarity with cloud solutions and virtualization software.
• Experience in infrastructure hardware, systems (Microsoft Windows operating system, Linux, and other products), storage management, backup and archive, LAN and WAN network, and telecommunication (VOIP) platforms.

Qualifications

• Formal education/certifications not specified.