Richards Bay: Senior Manager (Retail)

Key Responsibilities: Drive store sales performance and profitability. Lead, coach, and develop the store team. Manage recruitment, training, performance, and disciplinary processes. Ensure exceptional customer service standards are consistently maintained. Monitor and manage stock levels, stock losses, and inventory controls. Analyze sales reports and implement action plans to improve performance. Ensure visual merchandising standards are executed effectively. Manage budgets, expenses, and store resources. Maintain compliance with company policies, procedures, and health & safety requirements. Build a positive and productive team culture. Requirements: Grade 12 (Matric). Management experience within clothing retail. Proven track record of achieving sales and operational targets. Strong people management and leadership skills. Excellent communication, planning, and problem-solving abilities. Computer literacy and retail reporting experience. Ability to work retail hours, weekends, and public holidays.