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Richards Bay: Business Analyst

Job Description

Responsibilities: Gather, analyse, and document business requirements across multiple operational divisions Translate business processes into functional specifications, user stories, and process maps Support ERP implementation, gap analysis, and solution design alongside external consultants Assist with data cleansing, migration planning, and data quality improvement Facilitate stakeholder engagement, workshops, progress updates, and solution validation Develop and coordinate UAT testing, defect tracking, and issue resolution Create and deliver user training material and support post-go-live adoption Identify opportunities for process improvement, automation, and operational efficiencies Requirements: Bachelors Degree in Business Administration, Information Systems, Computer Science, or related field Proven experience as a Business Analyst within ERP implementation, systems modernisation, or business process improvement projects Strong understanding of requirements elicitation, process documentation, and business analysis frameworks Experience facilitating workshops, interviews, and stakeholder engagement sessions across all business levels Ability to translate complex business requirements into clear functional specifications and actionable technical requirements Proficiency in Microsoft 365, including Excel, Visio, SharePoint, and Teams Familiarity with Jira, Confluence, or similar project and documentation tools Strong analytical, critical thinking, problem-solving, and organisational skills Excellent verbal and written communication skills with the ability to engage both technical and non-technical stakeholders Ability to manage competing priorities and work effectively within cross-functional project teams Advantageous: Experience within the agricultural, agri-processing, or food production sectors ERP platform implementation or support experience Exposure to data cleansing and migration projects Experience designing and delivering end-user training Knowledge of SQL, reporting tools, Agile / Scrum, or Waterfall methodologies Business Analysis certification beneficial

How to Apply

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About IT / Computing / Software Jobs in uMhlathuze

In the uMhlathuze region of South Africa, the IT and computing sector offers a promising career path for individuals seeking employment opportunities. Typically, this field is in high demand due to the growing need for technological solutions across various industries. The job market is generally stable, with many companies investing in digital transformation initiatives, creating a steady stream of job openings.

Salaries for IT professionals in uMhlathuze can vary widely depending on factors such as experience, company size, and industry sector. While broad ranges are difficult to pinpoint, common salary expectations for entry-level positions typically fall between R300 000 to R500 000 per annum, with senior roles often commanding salaries in the range of R800 000 to R1.5 million or more. However, it is essential to note that actual salaries can vary significantly depending on individual circumstances.

To be successful in this field, IT professionals typically need a combination of technical skills and soft skills. Common skills required for these roles include proficiency in programming languages such as Java, Python, or C++, knowledge of database management systems like MySQL or Oracle, experience with cloud computing platforms like AWS or Azure, strong problem-solving abilities, excellent communication skills, and the ability to work collaboratively in a team environment. Familiarity with agile development methodologies and version control systems like Git is also highly valued.

The IT sector is diverse and can be found in various industries, including financial services, technology, manufacturing, and healthcare. Many companies across these sectors require skilled IT professionals to support their operations and drive digital transformation initiatives. In addition, the growth of e-commerce and online businesses has led to an increased demand for technical expertise in areas like cybersecurity, data analytics, and artificial intelligence.

For those interested in pursuing a career in IT, there are numerous opportunities for professional development and growth. Many companies offer training and development programs, as well as certifications, to help employees upskill and reskill. Additionally, various institutions and training providers offer degree and diploma programs in IT-related fields, providing a solid foundation for entry into the workforce or further education.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Richards Bay, Jobs in uMhlathuze

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