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Sandton: IT Operations Manager posted by GMI Advisory

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Job Description

About the Role

As an IT Operations Manager at GMI Advisory in Sandton, you will be responsible for overseeing the day-to-day operations of our ICT infrastructure and ensuring seamless service delivery to our clients. This is a critical role that requires strong technical expertise, excellent problem-solving skills, and the ability to manage multiple projects simultaneously.

Key Responsibilities

  • Managing incidents and that they are logged and resolved
  • Managing projects and producing reports
  • Support problem and incident management processes
  • Manage and plan data centre and related applications
  • Manage and plan for business continuity
  • Maintain third-party, internal customer and service level agreements
  • Ensure that all service level agreements are adhered to
  • Assess security, governance and policies against prescribed frameworks
  • Manage ICT assets and infrastructure
  • Provide regular management reports
  • Manage ICT support team and provide team members with clear performance standards

Requirements

  • Relevant IT experience (at least 5 years)
  • Strong technical knowledge of ICT systems and infrastructure
  • Excellent problem-solving skills and ability to think critically
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and manage multiple priorities
  • Experience with incident management, project management, and problem management processes

Qualifications

  • Master’s degree (NQF 9 or higher) in Computer Science, Information Technology, or related field

Salary & Benefits

Salary: [Please note that the original job description does not mention a specific salary. If you want to include a salary range, please provide it.]

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About IT / Computing / Software Jobs in North Johannesburg

As the demand for technology and computing professionals continues to grow in North Johannesburg, the IT industry has become a common destination for job seekers. Typically, roles in this field require a strong foundation in computer systems, software development, and data analysis. Generally, companies in various sectors such as financial services, technology, and manufacturing often have IT departments that cater to their specific needs.

Typically, salaries for IT and computing professionals in North Johannesburg can vary widely depending on factors like experience, company size, and industry sector. Broadly speaking, junior roles may fall within the range of R300 000 to R500 000 per annum, while senior positions can range from R600 000 to R1 200 000 per year. However, please note that these are general estimates and actual salaries can differ significantly based on individual circumstances.

Common skills required for IT and computing roles in North Johannesburg include proficiency in programming languages such as Java, Python, or C++, experience with database management systems like MySQL or SQL Server, knowledge of cloud computing platforms like AWS or Azure, familiarity with agile development methodologies, and strong problem-solving and analytical skills. Additionally, many companies also value skills in areas like cybersecurity, data science, and artificial intelligence.

Industry sectors that commonly employ IT professionals include the financial services sector, technology industry, manufacturing sector, and healthcare sector. The technology industry is particularly prominent in North Johannesburg, with many multinational corporations having a presence in the city. Manufacturing firms, on the other hand, often require IT specialists to manage their supply chain and logistics operations.

For those looking to break into or advance their careers in IT and computing, there are various opportunities for professional development. Typically, this includes pursuing certifications like CompTIA A+ or Cisco CCNA, attending industry conferences and workshops, and participating in online training courses. Many companies also offer internal training programs and mentorship schemes to help employees develop new skills and take on additional responsibilities.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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