Job Description
About the Role
We are seeking a highly capable Lead Wedding & Events Coordinator to lead our Wedding & Events Coordination team and ensure exceptional execution of weddings and events from post-sale handover through to event completion, in one of South Africa’s most beautiful inland regions.
Key Responsibilities
- Leading and supporting a team of three Wedding & Events Coordinators
- Driving a culture of Excellence across the Wedding & Events Coordination Department
- Managing workflow distribution, event allocation, planning deadlines, and event scheduling
- Supporting, mentoring, and developing coordinators to ensure consistency, accountability, and service excellence
- Managing the complete post-sale wedding and events journey, including client handovers, planning meetings, timelines, guest logistics, stayover planning, venue preparation, and event scheduling
- Coordinating suppliers, timelines, venue readiness, setup standards, inspections, and operational issue resolution to ensure each wedding and event is delivered with Excellence
- Maintaining exceptional execution standards across all wedding and event venues
- Acting as the senior coordination escalation point for client concerns, service recovery, operational challenges, and guest experience matters
- Ensuring issues are resolved professionally, calmly, and in line with our hotel’s standards of Excellence
- Supporting revenue growth and revenue protection through upselling opportunities, stayover conversion, package enhancements, payment schedule follow-up, and timely post-event account completion
- Working closely with food and beverage, accommodation, culinary, and operational teams to ensure aligned event delivery
- Monitoring client feedback, wedding review ratings, complaint trends, guest satisfaction, venue standards, and team performance
Requirements
- Warm, confident, mature, and highly professional
- Guest-focused and relationship-driven
- Detail-oriented, organised, and proactive
- Calm under pressure
- Strong in luxury wedding and event coordination
- Operationally capable and solution-oriented
- Able to manage multiple weddings and events simultaneously
- A strong leader, mentor, and team player
- Emotionally intelligent and confident in handling client expectations
Qualifications
- Minimum 58 years of luxury wedding and events coordination experience
- Proven experience in a hotel, wedding venue, or destination hospitality environment
- Experience coordinating high-end weddings and events
- Team leadership experience
- Strong operational capability
- Exceptional client relationship management skills
- Ability to manage multiple events simultaneously
Salary & Benefits
Package CTC per month, depending on experience and suitability.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in South Africa
In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.
When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.
Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.
Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.
Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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