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South Africa: Outbound Team Leader posted by Greys Recruitment

Job Description

Minimum Requirements:

  • Grade 12 / Matric essential; a relevant qualification in Logistics, Supply Chain, Warehousing or Operations Management will be advantageous.
  • Proven experience in a Distribution Centre / warehouse outbound environment, preferably within retail, fashion, FMCG or e-commerce operations.
  • Previous team leader or supervisory experience, with the ability to lead, motivate and manage an outbound team effectively.
  • Sound knowledge of outbound processes, including store replenishment, online picking, packing, dispatch, shipping and product flow.
  • Good understanding of warehouse management systems and the ability to use operational systems to support daily workflow and reporting.
  • Experience in managing productivity, service levels, compliance, cost performance and operational targets.
  • Ability to conduct and support inventory counts, stock accuracy checks and related outbound controls.
  • Strong problem-solving ability with a hands-on, practical approach to daily operational challenges.
  • Excellent planning, coordination and communication skills, with the ability to work across teams and support management priorities.
  • Ability to identify operational risks, escalate issues timeously and assist in implementing corrective action.
  • Strong attention to detail, with a commitment to quality, accuracy, efficiency and loss reduction.
  • Knowledge of operational logistics standards, health and safety requirements and sustainability targets.
  • Ability to work well under pressure in a fast-paced, deadline-driven DC environment.
  • A collaborative and people-focused leadership style, with the ability to develop, guide and empower team members.
  • Positive, adaptable and solutions-driven mindset, with the ability to respond effectively to change.
  • Reliable, accountable and self-aware, with a strong understanding of how individual leadership impacts overall team performance.

Key Responsibilities:

  • Lead, manage, and organize an outbound department team, and monitor productivity.
  • Support outbound Department Manager in maximizing operational excellence, quality, and efficiency by proactive analysis of logistics processes and management of workflows.
  • Responsible for retail store allocation & replenishment and online picking, pick location storage and replenishment, packing, potential future outbound VAS, and shipping to fulfil customer expectations.
  • Secure efficiency and smooth operations in a cost-efficient way and according to the clients operational & sustainability standards.
  • Guarantee optimal product availability and picking.
  • Understand the features of the systems used in the warehouse, being able to run the operation on a daily basis.
  • Responsible to conduct inventory counts.
  • Identify risks and issues in daily DC outbound department team and report to outbound Department Manager to support, resolving identified risks, issues, and follow-up.

How to apply:
Please send cv’s to .za
If you have not had a reply within one week of application, please consider your application unsuccessful.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Retail Wholesale Jobs in South Africa

In South Africa’s retail wholesale industry, the job market is generally characterised by a demand for skilled professionals who can manage inventory, supply chains and customer relationships. Typically, retailers and wholesalers are looking to fill positions in logistics, procurement, sales, and management roles, which often require a combination of technical and interpersonal skills.

Typically, salaries for retail wholesale positions in South Africa vary widely depending on factors such as experience, company size, and industry sector. Generally, entry-level positions may offer salary ranges of around R20 000 – R50 000 per annum, while more senior roles can command salaries between R60 000 – R150 000 per annum or more, depending on the specific requirements and qualifications of the individual. It’s worth noting that these are broad estimates, and actual salaries may vary significantly.

Common skills for retail wholesale positions in South Africa include strong analytical and problem-solving skills, excellent communication and interpersonal abilities, experience with inventory management software, knowledge of logistics and supply chain management, and proficiency in Microsoft Office applications. Additionally, many retailers and wholesalers also require staff to have experience working in a fast-paced environment, be adaptable to change, and possess strong attention to detail.

In terms of industry sectors, retail wholesale positions are commonly found in the technology industry, financial services sector, manufacturing sector, and e-commerce platforms. Other industries, such as food and beverages, pharmaceuticals, and textiles, also employ retail wholesale staff.

For those interested in pursuing a career in retail wholesale, there are many opportunities for growth and development. Typically, entry-level positions can lead to roles in management or supervisory positions within two to three years of service. With experience and additional training, individuals can move into specialist roles such as procurement managers, logistics coordinators, or store managers. Many retailers and wholesalers also offer ongoing training and development programs to help staff develop new skills and advance their careers.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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