Waterberg: General Management Couple posted by HotelJobs

About the Role

We are seeking an experienced General Management Couple to oversee the full operational management of our luxury safari lodge in the Waterberg region. As a dynamic couple, you will be responsible for managing a high-performing small team while maintaining exceptional 5-star standards in an intimate bushveld setting. This is an ideal opportunity for a couple looking for long-term stability within a single property and who bring a high level of maturity, strong leadership, and a collaborative approach to lodge management.

Key Responsibilities

• Provide overall leadership and direction across all lodge operations, ensuring service excellence and operational efficiency
• Take full responsibility for the day-to-day running of the lodge, maintaining exceptional guest experiences at all times
• Manage; mentor, and develop a small, multi-skilled team, while actively participating in daily operations where required
• Oversee financial management including budgeting, forecasting, procurement, stock control, and cost management
• Maintain and implement standard operating procedures to ensure consistency across all departments
• Ensure compliance with health, safety, and environmental regulations
• Coordinate closely with head office, ensuring accurate reporting and effective administrative processes
• Handle multiple operational functions including guest relations, staff management, and administrative duties
• Oversee maintenance and general upkeep of the lodge and its facilities

Requirements

• Proven experience as a senior management couple within a 5-star lodge or hospitality environment
• Strong operational knowledge across all lodge departments within a small-team structure
• Hands-on management style with the ability to work across multiple departments
• High level of maturity, resilience, and ability to operate independently without extensive on-site support
• Strong financial acumen and administrative capability
• Excellent leadership, communication, and interpersonal skills
• A stable career history demonstrating commitment to previous roles

Qualifications

• Ideally one partner holds a guiding qualification with relevant field experience

Salary & Benefits

• Competitive salary package (to be discussed during the interview process)

Note: I have followed the exact structure as instructed, removing any additional information that was not present in the original job description.