Job Description
About the Role
The Wine Centre Manager will be responsible for driving business growth and customer satisfaction in our wine tasting experience. The successful candidate will oversee all aspects of the tasting room, including operations, events, and financial management.
Key Responsibilities
- Develop and maintain unique, exceptional, and engaging experiences for wine tasting guests.
- Oversee standard operating procedures for the tasting room team.
- Manage and support the growth and development of our world-class wine tasting team.
- Achieve annual budgeted revenue targets.
- Implement strategies to increase customer foot traffic to the tasting room.
- Execute events that drive customer retention and revenue in the tasting room.
- Record and analyse daily, weekly, and monthly traffic data.
- Manage financial oversight of the tasting room, including revenue targets and budgets.
- Oversee inventory procedures, controls, and reconciling/ordering for both wine and non-wine products.
Requirements
- Proven success in a F&B service and sales-oriented environment.
- Excellent interpersonal skills.
- Good attention to detail, multi-tasking, planning, and budget management.
- Take ownership and responsibility for actions, behaviors, and contributions from the team and self.
- Strong ability to inspire and motivate self and others.
Qualifications
- Cape Wine Academy Certified or WEST or similar accredited wine courses.
Salary & Benefits
- (No salary information is available in the original job description. Therefore, this section will be skipped.)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Cape Winelands
The Cape Winelands are renowned for their stunning natural beauty and rich history, making it a popular destination for tourists and locals alike. In this region, the catering and hospitality industry is a significant contributor to the local economy, providing employment opportunities in various roles. Typically, professionals working in this field can expect a dynamic and fast-paced work environment, with a strong focus on customer service and attention to detail.
When it comes to salary expectations, it’s generally common for entry-level positions in catering and hospitality to fall within a broad range of R20 000 – R40 000 per annum, depending on the specific role, industry sector, and company size. Experience, qualifications, and performance can significantly impact actual salaries, with senior roles often commanding higher salaries. It’s also worth noting that salaries may vary widely between companies, so it’s essential to research specific job openings and negotiate salaries accordingly.
In general, common skills required for catering and hospitality roles include excellent communication and interpersonal skills, the ability to work well under pressure, attention to detail, and a strong focus on customer service. Typically, hospitality professionals also need to be adaptable, flexible, and able to think on their feet. In addition to these essential skills, knowledge of food preparation, presentation, and safety protocols is often expected for roles in restaurants, cafes, and hotels.
The Cape Winelands cater to various industry sectors, including the tourism industry, which is one of the largest employers in the region. Financial services sector companies also frequently require catering and hospitality staff, as well as some manufacturing sector businesses that need personnel with specific skills. Career development opportunities are often available through training programs, mentorship schemes, and internal promotions, allowing professionals to advance their careers and take on more senior roles.
In terms of career progression, common paths include working as a server or hospitality assistant before moving into more senior roles such as a restaurant manager or events coordinator. With experience and additional qualifications, professionals can also pursue specialized fields like food safety management or hotel operations management.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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