Port Elizabeth: Reservationist Port Elizabeth posted by HotelJobs

April 25, 2026 Jobs in Eastern Cape

HotelJobs

Eastern Cape

Other IT/Computer

Job Description

About the Role

We are seeking an experienced Hotel Reservationist to join our team at Central Reservations, based at a hotel with city hotels and game lodges in Port Elizabeth. The ideal candidate will have relevant experience in reservations and opera systems, as well as a strong background in hospitality management.

Key Responsibilities

Manage hotel reservations and bookings efficiently
Utilize Opera system for reservation processing
Provide excellent customer service to clients via telephone and email
Maintain accurate records of reservations and cancellations
Work effectively under pressure to meet deadlines
Upsell services and products to guests

Requirements

At least 3 years of experience in hotel reservations in 4-star hotels
Matric Tertiary Hospitality Management qualification
Fluent English (written and verbal)
Strong customer-focused attitude
Good telephone etiquette and attention to detail
Ability to multitask and work under pressure

Qualifications

Formal education/certifications: Matric Tertiary Hospitality Management qualification

Salary & Benefits

Not specified in the original job description.

Notes for Applicants

Please submit your updated CV in MS Word format, starting with your current position.
Attach a recent headshot taken in the past six months.
By applying, candidates agree to provide any further details or information requested by Hospitality Exchange within 24 hours.
References from previous 2 or 3 direct supervisors, prior to current employer, and consent to contact will be required.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other IT/Computer Jobs in Eastern Cape

The Eastern Cape, South Africa is home to a diverse range of industries and IT/Computer positions, with general job market trends indicating a steady demand for skilled professionals in this field. Typically, roles in the IT/Computer sector are highly sought after, particularly in sectors such as technology, financial services, and manufacturing, where digital transformation and innovation are driving business growth.

In terms of salary expectations, it’s generally true that IT/Computer professionals in Eastern Cape can expect to earn a broad range of salaries, depending on factors such as experience, company size, industry sector, and specific job requirements. While exact figures may vary widely, a common salary range for entry-level positions is typically between R400 000 and R800 000 per annum, with experienced professionals earning upwards of R1 million to R2 million or more, depending on the specific role and industry.

Common skills required for IT/Computer roles in Eastern Cape often include proficiency in programming languages such as Java, Python, or C++, as well as experience with software development methodologies like Agile or Scrum. Additionally, strong understanding of data structures, algorithms, and software engineering principles are typically expected. Other essential skills may include proficiency in operating systems such as Windows or Linux, experience with cloud computing platforms like AWS or Azure, and knowledge of cybersecurity principles.

The Eastern Cape is also home to various industries that commonly employ IT/Computer professionals, including the technology industry, financial services sector, manufacturing sector, and healthcare industry. These sectors often require specialized skills and expertise in areas such as software development, data analytics, IT project management, and cybersecurity.

Career progression for IT/Computer professionals in Eastern Cape can vary widely depending on individual goals and aspirations. Typically, entry-level positions may lead to opportunities in mid-level roles, such as senior software engineer or technical lead, before advancing to leadership positions like team manager or director of technology. Opportunities for career development may include specialising in a specific area, pursuing advanced qualifications like a master’s degree, or taking on mentorship or coaching roles within the organisation.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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