Job Description
About the Role
Dream Hotels & Resorts is seeking a commercially astute and operationally strong General Manager to lead the business and operational performance of our stunning properties, Ghoha Hills and Nogatsaa Pans. The successful candidate will oversee lodge leadership teams while ensuring efficient business management, cost control, compliance, and exceptional service delivery.
Key Responsibilities
- Drive the overall business performance and profitability of the lodge
- Analyse costs, budgets, and revenue opportunities
- Monitor spending controls and implement efficiencies
- Prepare monthly business performance reports and recommendations
- Build strong relationships with travel agents, tour operators, and stakeholders
- Oversee the day-to-day running of the lodge through department leads
- Ensure high service standards and guest satisfaction
- Monitor lodge operations, maintenance, housekeeping, food & beverage, and guest services
- Ensure smooth coordination between on-site teams and head office functions
- Maintain brand standards and operational excellence
- Budgeting and forecasting
- Cost control and expense management
- Reconciliations and reporting
- Supplier account management
- Procurement oversight and stock controls
- Cash flow awareness and financial discipline
- Oversee supplier contracts and service level agreements
- Passport handling / guest travel administration where required
- Ensure statutory returns and regulatory compliance
- Liaise with local authorities and relevant government departments
- Ensure adherence to health, safety, and legal standards
- Lead, coach, and manage lodge leadership teams
- Build accountability and performance culture
- Make sound decisions confidently and fairly
- Ensure staff productivity, discipline, and engagement
Requirements
Minimum 5 years’ experience in a similar senior management role within a lodge / safari lodge / hospitality environment. Proven experience managing multi-department lodge operations. Strong financial and commercial management experience. Degree in Business Management OR Operations Management qualification.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Travel/Tourism Jobs in South Africa
The travel and tourism industry in South Africa is generally a vibrant sector, with many opportunities available to those interested in working in this field. Typically, the industry is driven by the country’s rich cultural heritage, stunning natural beauty, and well-established tourist infrastructure. As a result, there are often a wide range of job opportunities available, from entry-level positions to more senior roles.
When it comes to salary expectations for travel and tourism professionals in South Africa, broad ranges can be expected. Typically, salaries vary widely depending on factors such as experience, company size, and industry sector. For example, entry-level roles may start around R200 000 – R350 000 per annum, while more senior positions can command salaries of up to R800 000 – R1 200 000 per annum or more. However, it’s essential to note that these are general estimates and actual salaries can vary significantly depending on individual circumstances.
Common skills for travel and tourism professionals in South Africa include excellent communication and interpersonal skills, as well as the ability to work well under pressure. Other essential skills typically include proficiency in one or more languages (with English being a common requirement), knowledge of local customs and culture, and experience with customer service or hospitality management. In some roles, technical skills such as data analysis, marketing, or IT may also be required.
The travel and tourism industry in South Africa is commonly employed across various sectors, including financial services, technology, manufacturing, and natural resources. Many companies in these industries have large tourism arms or partner with local tour operators to provide their clients with experiential travel options. Other common employers include government agencies responsible for promoting tourism development.
For those looking to develop a career in the travel and tourism industry, there are many opportunities available. Typically, entry-level positions can serve as a springboard for more senior roles, while specialized training or certifications can help professionals advance their careers. With experience, professionals may be able to move into management or leadership positions, or even establish themselves as entrepreneurs or consultants. Overall, the travel and tourism industry in South Africa offers a range of career paths and opportunities for those who are passionate about working with people and providing exceptional customer experiences.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Learn the common software and tools used in your industry - stay current with technology.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Mossel Bay: Plumber posted by Limpopo Personnel
Minimum requirements:Relevant Trade Certificate (preferred) coupled with a minimum of 5 year's plumbing experienceValid driver’s licenseClear criminal...
View JobWestern Cape: Paid Media Specialist posted by Communicate Finance
What You'll Be Responsible For: Owning and managing paid advertising activity across Google, Meta, LinkedIn, and TikTokBuilding, launching, and refining...
View JobGauteng: General Merchandiser Brand Ambassador posted by Signa Opportunity
About the roleThe Brand Ambassador is responsible for representing a brand in a positive light and by doing so help…
View JobGauteng: IT Support Intern posted by Signa Opportunity
About the roleWe are seeking a motivated and technically inclined IT Intern (Learning Management System Support) to assist in the…
View JobGauteng: Workshop Cleaner posted by Signa Opportunity
Workshop Cleaner:Responsible for maintaining a clean, safe, and well-organised workshop environment.Ensure compliance with the Hitachi Health & Safety...
View JobGauteng: Safety Officer Intern posted by Signa Opportunity
Key Responsibilities:Assist in conducting workplace safety inspections and risk assessments.Help maintain compliance with the Occupational Health and Safety...
View Job
Browse Employers
Job Alerts