Cape Town City Centre: Internal Sales Administrator ( Packaging Industry)

April 11, 2026 Jobs in Cape Peninsula

Cape Town Region

Admin / clerical / secretarial

Job Description

About the Role

The Internal Sales Administrator plays a critical role in supporting the sales function by managing customer accounts, coordinating sales administration, and ensuring the smooth processing of orders from quotation through to delivery. This role requires excellent organisational skills, strong communication, attention to detail, and a customer-focused mindset, while supporting a business committed to sustainability and innovation in packaging solutions.

Key Responsibilities

Provide comprehensive administrative support to the sales team to ensure efficient daily operations
Prepare, process, and manage customer quotations, sales orders, and invoices accurately and timeously
Maintain and update the CRM system with customer details, sales activity, leads, and pipeline information
Maintain and update the sales filing system (electronic and hard copy)
Liaise with customers and suppliers to provide product information, pricing, and order status updates
Handle customer queries professionally and escalate complaints where necessary to ensure swift resolution
Support existing customers with repeat business and product extensions
Identify and manage new business opportunities and enquiries
Coordinate with production, procurement, and logistics teams to ensure timely order fulfilment
Manage logistics locally and internationally
Extract and distribute the Outstanding Sales Orders Report daily
Monitor stock levels and assist with forecasting and replenishment planning
Generate and analyse sales reports for management review
Assist with the preparation of supporting documentation for clients
Manage diaries and appointments for sales staff
Book meetings and arrange, attend, and minute internal sales meetings

Requirements

Grade 12 (Matric) essential
Minimum of 23 years experience in a sales administration, internal sales, or customer service role
Experience in manufacturing, packaging, or FMCG environments preferred

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Qualifications

None mentioned

Salary & Benefits

Not specified

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Admin / clerical / secretarial Jobs in Cape Town Region

The admin, clerical, and secretarial roles in Cape Town region are typically found across various industries, with the financial services sector often being a common employer. Generally, these positions require administrative support to ensure efficient office operations, communication, and record-keeping. Typically, individuals in this field work in a fast-paced environment, providing essential support to teams and organisations.

In terms of compensation, salaries for admin, clerical, and secretarial roles vary widely depending on factors such as experience, company size, industry sector, and level of seniority. Broadly speaking, common salary ranges for these positions range from R30 000 to R60 000 per annum, although it’s essential to note that actual salaries can differ significantly based on individual circumstances. For example, experienced professionals in larger organisations or those working in high-demand industries may earn higher salaries.

Common skills required for admin, clerical, and secretarial roles include proficiency in Microsoft Office applications, excellent communication and interpersonal skills, attention to detail, organisational abilities, time management, and adaptability. Additionally, having experience with HR systems, accounts payable, and inventory management can be beneficial in some instances. Typically, individuals in this field are expected to be highly organised, efficient, and able to work well under pressure.

These roles are commonly found in a range of industries, including financial services, technology, manufacturing, and healthcare. In the finance sector, for instance, administrative professionals may support investment teams or manage accounts payable and receivable. In the technology industry, they may provide technical support or assist with project coordination. Manufacturing organisations often require admin staff to handle logistics, inventory management, and order processing.

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Career development opportunities for individuals in this field are generally good, with many graduates progressing into senior administrative roles or moving into related fields such as human resources, marketing, or business administration. With experience and additional training, admin professionals can advance to specialist positions, such as executive assistants, operations managers, or team leaders.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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