Cape Town City Centre: Property Services Administrator

Duties & Responsibilities Maintain structured filing systems for all property-related documentation (contracts, reports, plans, approvals) Manage approval processes for work orders and expenditure Coordinate monthly service provider meetings and track performance against SLAs Maintain relationships with local authorities and regulatory bodies Ensure all compliance and SLA documentation is updated and correctly filed Assist with new building take-ons, including snag lists, contractor coordination, and documentation handovers Ensure all building plans, warranties, and asset registers are in place and updated Support tenant intake processes and ensure building readiness Dispatch and manage service providers for maintenance requests Follow up on job completion within agreed timelines Assist with procurement processes and sourcing quotations when required Monitor reactive and planned maintenance activities Ensure compliance with Occupational Health & Safety standards and local regulations Assist with incident reporting and insurance-related claims Manage contractor compliance documentation (permits, safety files, etc.) Assist with budget loading and expense tracking Maintain service contract schedules and ensure timely submission for payments Liaise with service providers regarding invoices Prepare monthly reports, accruals, and management packs Act as liaison between tenants, service providers, and internal stakeholders Handle tenant queries, complaints, and service requests professionally Ensure timely feedback and resolution of all issues Desired Experience & Qualifications Grade 12 (Matric) essential Relevant Diploma or qualification in Property Studies (advantageous) Minimum 3 years experience in property, facilities, or related administration Strong MS Office skills (Excel proficiency advantageous) Experience with property management systems is beneficial Strong communication and interpersonal skills Excellent attention to detail and numerical accuracy Ability to manage multiple tasks and meet deadlines Strong organisational and planning skills Professional, proactive, and solutions-driven mindset Ability to work effectively with stakeholders at all levels If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.