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Cape Town Region: Cleaning Contract Manager posted by Empact Group Southern Africa

Job Description

The Main Purpose of the job The successful applicant will be responsible for managing all subordinate staff in integrated services in accordance with sector strategy, contract specifications and statutory regulations. This will include managing operational costs, providing operational support, oversee client services, training, audits, and industrial relations related issues in a hospitality or retail environment. Education and Experience Minimum 5 years cleaning experience specifically in a retail or hospitality environment Experience in highly commercial and sensitive markets is compulsory People management experience Project Management experience in cleaning would be an advantage Computer literate Valid drivers license with own vehicle will be preferable Knowledge, Skills and Competencies Knowledge of the Retail and/or Hospitality cleaning sector Knowledge of South African and industry-specific laws Knowledge of MS Office; specifically Excel and Word Knowledge of HSE Proactive approach and attention to detail Professional Very good customer service skills Very good management skills Excellent communication skills Ability to manage and ensure cost remain within the budget and promote costs saving where achievable Ability to draft, extract and analyse reports Excellent interpersonal and leadership skills Sound administration skills Ability to adapt to a changing environment and prioritise effectively Ability to work flexible hours when required Key areas of responsibility Operational coordination of Soft Services; ensuring that the standard of service received from external contractors is aligned with Clients and business requirements Efficient SLA management and proactively engage with clients to build long-term, profitable relationships Effective and efficient people management ensuring a high performing team Manage environmental safety in line with the client and business strategy

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Western Cape

The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.

Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.

Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.

The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.

For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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Posted in Jobs in Cape Peninsula, Jobs in Cape Town Region, Jobs in South Africa, Jobs in Western Cape

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