Cape Town: Temp Reception & Office Administrator posted by Raizcorp

About the Role

The Business Exchange is seeking a highly organised, administration-focused and service-driven Reception & Office Administrator to manage the daily operations of one of our premium business centres. This role is central to ensuring a world-class experience for all tenants, visitors and clients.

Key Responsibilities

* Maintain a neat, professional front-of-house experience

* Greet and assist guests in a courteous and efficient manner

* Manage all incoming calls and messages, ensuring accurate routing and follow-up (for both tenants and the company)

* Handle deliveries and visitor queries

* Act as the first point of contact for tenant support and operational needs

* Maintain a professional, service-oriented environment at all times

* Perform a wide range of administrative duties to ensure smooth day-to-day centre operations

* Oversee and direct cleaning staff as needed to ensure the centre is always spotless and client-ready

* Maintain attendance registers and emergency procedures

* Track revenue, occupancy, and tenant-related charges

* Escalate issues to appropriate departments and maintain tenant satisfaction

* Support tenant onboarding and offboarding processes

* Manage bookings, readiness, and cleanliness of boardrooms

* Perform pre- and post-use inspections and report any issues

* Coordinate with the Hospitality team for seamless meeting experiences

* Report staff absences and assist with daily coordination

* Conduct viewings for potential tenants when required

* Actively contribute to occupancy management and lease tracking

* Maintain professional conduct during all client interactions

* Maintain tight control over centre stock and supplies

* Prevent misuse and ensure timely restocking

* Keep accurate inventory records

* Ensure the centre complies with internal policies and procedures

* Oversee maintenance, repairs, and IT issues

* Coordinate with internal departments for seamless operational flow

Requirements

* Minimum qualifications:

* Grade 12 certificate

* Diploma or Degree in Communications, Client Relations, Business Administration, or related field

* Experience and skills:

* 610 years experience in a reception, office administration, or centre operations role

* Strong administrative and organisational background with proven multitasking ability

* Experience managing cleaning or hospitality staff

* Strong proficiency in Microsoft Office and Google Suite

* Experience managing technical equipment (projectors, conferencing tools, etc.)

* Proven ability to manage busy operational environments

* Advantageous experience:

* Previous property or hotel industry experience

* Familiarity with tenant leasing and space management

* Conflict management and tenant relationship handling

Qualifications

None mentioned in the original job description.

Salary & Benefits

Salary information not mentioned in the original job description.